WI · guidance
Wis. ForwardHealth Online Handbook, Hospice, Topic #540
An Overview of the Remittance Advice
The RA (Remittance Advice) provides important information about the processing of claims and adjustment requests as well as
additional financial transactions such as refunds or recoupment amounts withheld. ForwardHealth provides electronic RAs to
providers on their secure ForwardHealth Portal accounts when at least one claim, adjustment request, or financial transaction is
processed. RAs are generated from the appropriate ForwardHealth program when at least one claim, adjustment request, or
financial transaction is processed. An RA is generated regardless of how a claim or adjustment is submitted (electronically or on
paper). Generally, payment information is released and an RA is generated by ForwardHealth no sooner than the first state
business day following the financial cycle.
Providers are required to access their secure ForwardHealth provider Portal account to obtain their RA.
RAs are accessible to providers in a TXT (text) format via the secure Provider area of the Portal. Providers are also able to
download the RA from their secure provider Portal account in a CSV (comma-separated values) format.
Provenance
- Source
- www.forwardhealth.wi.gov
- Retrieved
- 2026-10-02
- Edition
- forwardhealth-hospice-2026-10-01
- Content hash
31718b598aa821ceb8fc19c864317655bae0774e04f721c132ce342fbe4a0ed5
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