WI · guidance
Wis. ForwardHealth Online Handbook, Hospice, Topic #528
Adjustment Request vs. Cash Refund
Except for nursing home and hospital providers, cash refunds may be submitted to ForwardHealth in lieu of an adjustment
request. However, whenever possible, providers should submit an adjustment request for returning overpayments since both of
the following are true:
• A cash refund does not provide documentation for provider records as an adjustment request does. (Providers may be
required to submit proof of the refund at a later time.)
• Providers are not able to further adjust the claim after a cash refund is done if an additional reason for adjustment is
determined.
Provenance
- Source
- www.forwardhealth.wi.gov
- Retrieved
- 2026-10-02
- Edition
- forwardhealth-hospice-2026-10-01
- Content hash
1f863c63605655d336a378e3014b4b2e4910c70b3b49969176685a00a174fbf4
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