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WI · guidance

Wis. ForwardHealth Online Handbook, Hospice, Topic #516

Accuracy of Claims

activein force · 2026-10-01 – presentcompiled-edition

The provider is responsible for the accuracy and completeness of all claims submitted either by the provider or by an outside

billing service or clearinghouse.

ForwardHealth requires that all codes indicated on claims and PA (prior authorization) requests be valid, including:

• Diagnosis codes

• Revenue codes

• HCPCS (Healthcare Common Procedure Coding System) codes

• HIPPS (Health Insurance Prospective Payment System) codes

• CPT (Current Procedural Terminology) codes

Providers should refer to current national coding and billing manuals for information on valid code sets. ForwardHealth will:

• Deny claims received without valid diagnosis codes, revenue codes, and HCPCS, HIPPS, or CPT codes.

• For pharmacy providers, return PA requests received without valid codes to the provider.

Providers may submit claims only after the service is provided.

A provider may not seek reimbursement from ForwardHealth or a state-contracted HMO for a noncovered service by charging

ForwardHealth for a covered service that was not actually provided to the member and then applying the reimbursement toward

the noncovered service. In addition, a provider may not seek reimbursement for two separate covered services to receive

additional reimbursement over the maximum allowed amount for the one service that was provided. Such actions are considered

fraudulent.

Provenance

Source
www.forwardhealth.wi.gov
Retrieved
2026-10-02
Edition
forwardhealth-hospice-2026-10-01
Content hash
a59047afdc0f652d2207b012386e82c07c5a280ded492e78049919225871409f
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