WI · guidance
Wis. ForwardHealth Online Handbook, Hospice, Topic #4912
Portal Clerk Administrators
A Portal administrator may choose to delegate some of the authority and responsibility for setting up and managing the users
within their ForwardHealth Portal account. If so, the Portal administrator may establish a clerk administrator. An administrator or
clerk administrator can create, modify, manage, or remove clerks for a Portal account. When a clerk is created, the administrator
or clerk administrator must grant permissions to the clerks to ensure they have the appropriate access to the functions they will
perform. A clerk administrator can only grant permissions that they themselves have. For example, if an administrator gives a clerk
administrator permission only for enrollment verification, then the clerk administrator can only establish clerks with enrollment
verification permissions.
Even if a Portal administrator chooses to create a clerk administrator and delegate the ability to add, modify, and remove users
from the same account, the Portal administrator is still responsible for ensuring the integrity and security of the Portal account.
Provenance
- Source
- www.forwardhealth.wi.gov
- Retrieved
- 2026-10-02
- Edition
- forwardhealth-hospice-2026-10-01
- Content hash
5ea3213f0f2cd5945e7d88d6a7052655046477b102411b5c85b0187f5da46ab4
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