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WI · guidance

Wis. ForwardHealth Online Handbook, Hospice, Topic #4458

Electronic Notifications from ForwardHealth

activein force · 2026-10-01 – presentcompiled-edition

ForwardHealth sends electronic messaging using both email subscription and secure Portal messaging to notify providers of newly

released ForwardHealth Updates. ForwardHealth also uses electronic messaging to communicate training opportunities and other

timely information.

Secure Portal Messages

Providers who have established a secure ForwardHealth Portal account automatically receive messages from ForwardHealth in

their secure Portal Messages inbox.

Email Subscription Messages

Providers and other interested parties may register to receive email subscription notifications. When registering for email

subscription, providers and other interested parties are able to select, by program (for example, Wisconsin Medicaid,

BadgerCare Plus, HDAP (Wisconsin HIV Drug Assistance Program), or WCDP (Wisconsin Chronic Disease Program)),

provider type (for example, physician, hospital, DME (durable medical equipment) vendor), and/or specific area of interest,

(Trading Partner and ICD-10 (International Classification of Diseases, 10th Revision) Project Information) to designate what

information they would like to receive. Any number of staff or other interested parties from an organization may sign up for an

email subscription and may select multiple subscription options.

Registering for Email Subscription

Users may sign up for an email subscription by following these steps:

1. Click the Register for Email Subscription link on the ForwardHealth Portal home page.

2. The Subscriptions page will be displayed. In the Email field in the New Subscriber section, enter the email address to which

messages should be sent.

3. Enter the email address again in the Confirm Email field.

4. Click Register. A message will be displayed at the top of the Subscriptions page indicating the registration was successful.

If there are any problems with the registration, an error message will be displayed instead.

5. Once registration is complete, click the program for which you want to receive messages in the Available Subscriptions

section of the Subscriptions page. The selected program will expand and a list of service areas will be displayed.

6. Select the service area(s) for which you want to receive messages. Click Select All if you want to receive messages for all

service areas.

7. When service area selection is complete, click Save at the bottom of the page.

The selected subscriptions will load and a confirmation message will appear at the top of the page.

Provenance

Source
www.forwardhealth.wi.gov
Retrieved
2026-10-02
Edition
forwardhealth-hospice-2026-10-01
Content hash
5f0cfc4a9bb5aacb5dc16a43cc252f9c92faffec9ff06b8b31c0c0d98634f582
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