WI · guidance
Wis. ForwardHealth Online Handbook, Hospice, Topic #393
Member Grievances
Members have the right to file a grievance with their HMO if they are unsatisfied with the services of the HMO or its providers. A
member can file a grievance at any time for issues like:
• Service quality.
• Disrespect from a provider or an employee.
• Violations of their member rights.
Members should contact the Wisconsin HMO Ombudsman Program to help solve the problem or write a formal grievance to the
HMO. The SSI External Advocate can help SSI HMO members with filing a grievance.
Provenance
- Source
- www.forwardhealth.wi.gov
- Retrieved
- 2026-10-02
- Edition
- forwardhealth-hospice-2026-10-01
- Content hash
5a3b2e665b47106225686209cff05180fbdd30933236b4994ef61a3c2bfd56a9
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