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WI · guidance

Wis. ForwardHealth Online Handbook, Hospice, Topic #265

Member Forgets ForwardHealth Identification Card

activein force · 2026-10-01 – presentcompiled-edition

Even if a member does not present a ForwardHealth identification card, a provider can use Wisconsin's EVS (Enrollment

Verification System) to verify enrollment; otherwise, the provider may choose not to provide the service(s) until a member brings

in a ForwardHealth card or displays a digital ForwardHealth Card on the MyACCESS app.

A provider may use a combination of the member's name, date of birth, ForwardHealth identification number, or SSN (Social

Security number) with a 0 at the end to access enrollment information through the EVS.

A provider may call Provider Services with the member's full name and date of birth to obtain the member's enrollment

information if the member's identification number or SSN is not known.

Provenance

Source
www.forwardhealth.wi.gov
Retrieved
2026-10-02
Edition
forwardhealth-hospice-2026-10-01
Content hash
5b1b9dd088f110e7abfe94e7269ec6d24ff36c32fa12d2847dc350a73ac2bf03
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