Wis. ForwardHealth Online Handbook, Hospice, Topic #12757

The Provider Relations representatives conduct training sessions in a variety of formats on both program-specific and topic-specific subjects. There is no fee for attending/accessing these training sessions.

On-Site Sessions

On-site training sessions are offered at various locations (for example, hotel conference rooms, provider facilities) throughout the

state. These training sessions include general all-provider sessions, service-specific and/or topic-specific sessions, and program-specific (such as WCDP (Wisconsin Chronic Disease Program) or the WWWP (Wisconsin Well Woman Program)) sessions.

Registration is required to attend on-site sessions. Online registration is available on the Trainings page of the Providers area of the

Portal.

Online (Real-Time, Web-Based) Sessions

Online (real-time, web-based) training sessions are available and are facilitated through HPE MyRoom. MyRoom sessions are

offered on many of the same topics as on-site sessions, but online sessions offer the following advantages:

• Participants can attend training at their own computers without leaving the office.

• Sessions are interactive as participants can ask questions during the session.

• If requested or needed, a session can be quickly organized to cover a specific topic for a small group or office.

For some larger training topics (such as ForwardHealth Portal Fundamentals), the training may be divided into individual modules,

with each module focused on a particular subject. This allows participants to customize their training experience.

Registration, including an email address, is required to attend Virtual Room sessions, so important session information can be sent

to participants prior to the start of the session. Online registration is available on the Trainings page of the Portal.

Recorded Webcasts

Recorded Webcasts are available on a variety of topics, including some of the same topics as on-site and online sessions. Like

Virtual Room sessions, some recorded Webcasts on larger training topics may be divided into individual Webcast modules,

allowing participants to customize their training experience. Recorded Webcasts allow providers to view the training at their

convenience on their own computers.

Registration is not required to view a recorded Webcast. Related training materials are available to download and print from the

specific webcast training session page on the Portal.

Notification of Training Opportunities

In addition to information on the Trainings page of the Portal, upcoming training session information is distributed directly through

messages to providers who have secure Portal accounts and to providers who have registered for the ForwardHealth email

subscription service.

To sign up for a secure Portal account, click the Request Portal Access link in the Quick Links box on the Provider page of the

Portal. To sign up for email subscription, click Register for Email Subscription in the Quick Links box on the Provider page of the

Portal.