VA · guidance
Va. DMAS Hospice Provider Manual ch. V, Invoice Processing
Invoice Processing
The Medicaid invoice processing system utilizes a sophisticated electronic system to
process Medicaid claims. Once a claim has been received, imaged, assigned a cross-reference number, and entered into the system, it is placed in one of the following
categories:
Remittance Voucher
•
Approved - Payment is approved or Pended. Pended claims are placed in a
pended status for manual adjudication (the provider must not resubmit).
•
Denied - Payment cannot be approved because of the reason stated on the
remittance voucher.
•
Pend – Payment is pended for claim to be manually reviewed by DMAS staff or
waiting on further information from provider.
No Response - If one of the above responses has not been received within 30 days, the
provider should assume non-delivery and rebill using a new invoice form. The provider's
failure to follow up on these situations does not warrant individual or additional
consideration for late billing.
Provenance
- Source
- vamedicaid.dmas.virginia.gov
- Retrieved
- 2026-10-02
- Edition
- dmas-hospice-v-2025-12-05
- Content hash
adcdc5cdb9884d630d3f1262649b2e300ca102e1c9de3bf73975e1925b5601d3
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