US · guidance
CMS SOM App. U, Tag R208
§403.742(a) Standard: Buildings […The RNHCI must have the
following:]
(5) A working call system for patients to summon aid or assistance.
Interpretive Guidelines: §403.742(5)
Patients must have the ability to summon aid or assistance from staff. The environment
should reflect the unique needs and preferences of each patient to the extent reasonable
and should accommodate any physical limitations. Therefore, the RNCHI should have a
working call system within the patients reach and the patient is able to use it if desired.
Survey Procedures:
• Observe patient care areas.
• Does the patient have access to a call system?
• Is the call system operational and does it allow patients to summon staff for
assistance or aid?
History
Rev. 239; Issued: 04-24-26; Effective: 04-24-26; Implementation: 04-24-26
Provenance
- Source
- cms.gov
- Retrieved
- 2026-07-22
- Edition
- som-2026-07-22
- Content hash
72fe668c1f3313eb26768808455f9c9b4a11f5d2d8b8a023a01c4019572a43c2
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