US · guidance
CMS SOM App. M, Tag L615
§418.76(c) Standard: Competency evaluation
An individual may furnish hospice aide services on behalf of a hospice only after
that individual has successfully completed a competency evaluation program as
described in this section.
§418.76(c)(1)
The competency evaluation must address each of the subjects listed in
paragraph (b)(3) of this section. Subject areas specified under paragraphs (b)(3)(i),
(iii), (ix), (x), and (xi) of this section must be evaluated by observing an aide’s
performance of the task with a patient or pseudo-patient. The remaining subject
areas may be evaluated through written examination, oral examination, or after
observation of a hospice aide with a patient or a pseudo-patient during a simulation.
Interpretive Guideline for §418.76(c)(1)
The hospice may not allow an aide to provide services to patients independently until the
aide has successfully completed competency testing, either at the hospice or at another
training facility, and the hospice has verified successful completion through
documentation provided by the applicant or the training facility.
The relevant subject areas specified under §418.76(b)(3) are listed below.
The listed skills below must be evaluated by observing the aide’s performance while
carrying out the task with a patient or pseudo-patient in a practicum laboratory or other
setting as per §418.76(b)(1). A pseudo-patient is a person who is trained to participate in
a role-play situation or is a computer-based mannequin device. A pseudo-patient must be
capable of responding to and interacting with the hospice aide trainee and must be similar
in characteristics to the primary patient population served by the hospice in key areas
such as age, frailty, functional status, and cognitive status.
When pseudo-patients are used to test hospice aide competency, the simulated
environment must mimic the reality of the homecare environment, including
environmental distractions and constraints that evoke or replicate substantial aspects of
the real world in a fully interactive fashion, in order to assess proficiency in performing
skills.
The following are the relevant subject areas at §418.76(b)(3):
(i) Communication skills, including the ability to read, write, and verbally report
clinical information to patients, representatives, and caregivers, as well as to other
hospice staff;
. . .
(iii) Reading and recording temperature, pulse, and respiration;
. . .
(ix) Appropriate and safe techniques in performing personal hygiene and grooming
tasks that include—
(A) Bed bath;
(B) Sponge, tub, and shower bath;
(C) Hair shampooing in sink, tub, and bed;
(D) Nail and skin care;
(E) Oral hygiene;
(F) Toileting and elimination;
(x) Safe transfer techniques and ambulation;
(xi) Normal range of motion and positioning.
. . .
In accordance with §418.76(c)(3), a registered nurse, in consultation with other skilled
professionals (as appropriate), must observe the hospice aide candidate perform each of
the tasks above to confirm the competence of the candidate.
History
Rev. 210; Issued:02-03-23; Effective:02-03-23; Implementation:02-03-23
Provenance
- Source
- cms.gov
- Retrieved
- 2026-07-22
- Edition
- som-2026-07-22
- Content hash
c037b7204d446cba797dfe32fa6767c449243e8661b339ced40aa5535b8974ca
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