US · guidance
CMS SOM App. J, Tag W209
§483.440(c)(2) Participation by the client, his or her parent (if the client is a minor), or the
client's legal guardian is required unless the participation is unobtainable or inappropriate.
Guidance §483.440(c)(2)
The facility should make every effort to schedule team meetings at a time that enables the client
parent or legal guardian, to attend without having to forfeit work time or pay.
The facility should make every effort to schedule team meetings at a time that enables the client
parent or legal guardian, to attend without having to forfeit work time or pay.
It is expected that the client will routinely attend team meetings unless their participation is
unobtainable. Examples of when client participation is not available include, but are not limited
to: 1) the client is away from the facility for medical reasons or hospitalization; or 2) although
the facility has documented repeated attempts to engage the client, the client refuses to
participate.
If families/legal guardians are unable to attend a program planning meeting, the facility provides
them information regarding the meeting outcome and gives them an opportunity to discuss the
plan with the facility staff.
"Unobtainable", for the purposes of this guideline, means that the facility has made a good faith
effort to seek parental or legal guardian participation in the process, even though the effort may
ultimately be unsuccessful (for example, the parent may be impossible to locate or may prove
unwilling or unable to participate).
"Inappropriate", for the purposes of this guideline, means that the parent or legal guardian's
behavior is so disruptive or uncooperative that others cannot effectively participate; the client
does not wish his or her parent to participate, and the client is competent to make this decision;
or there is strong and documented evidence that the parent or legal guardian is not acting on
the client's behalf or in the client's best interest. In the case of the latter, determine what the
facility has done to bring effective resolution to the problem.
Instances when it is not appropriate for the client, parent or legal guardian, to attend the team
discussion are rare. If the client does not attend the meeting, the facility must document the
reason for his/her non-participation.
There may also be instances where a parent or legal guardian is considered unobtainable for a
team meeting, such as being out of the country. In these instances, the parent or legal guardian
should still be notified of the meeting, provided with information concerning the outcome of the
meeting and documentation in the client record should describe why the parent or legal
guardian could not attend and what information was provided to them.
If the client is an adult who is competent to make decisions and who is not adjudicated, parents
may not participate in the process if their participation is opposed by the client.
In the event that a non-adjudicated adult chooses not to have their family involved in the active
treatment process, the surveyor should see evidence in the record of efforts made by the facility
to understand why the client has declined family participation. If the client continues to decline
family involvement after the facility has held discussions with him/her about the importance of
this issue, the facility should honor the wishes of the client.
In general, the more involvement and communication among the team members, the client and
the parent or legal guardian the more likely the plan will be successful. The facility goal should
be to routinely include these parties unless rare circumstances exist.
History
Rev. 135, Issued: 02-27-15, Effective: 04-27-15, Implementation: 04-27-15
Provenance
- Source
- cms.gov
- Retrieved
- 2026-07-22
- Edition
- som-2026-07-22
- Content hash
0bc958f6199743092ebafa2ed3a0c0a4798d8272845c7702bfe6e4c327280134
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