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US · guidance

CMS SOM App. J, Tag W133

§483.420(a)(9) Ensure clients the opportunity to communicate, associate and meet privately

activein force · 2026-07-22 – presentas-observed

with individuals of their choice,

Guidance §483.420(a)(9)

Privacy must be provided for both face-to-face interactions and electronic interactions.

The facility must provide opportunities for the client to communicate, through regular mail,

telephone and/or electronic mail and meet in private with persons of their choice (e.g., friends

from the community, family members, and advocates). There may be instances where legal

guardians override the wishes of the client. In these instances, the facility should be actively

working with the legal guardian and the client to reach the maximum agreeable level of

interaction for the client.

Space must be provided for clients to receive visitors in reasonable comfort and privacy.

History

Rev. 135, Issued: 02-27-15, Effective: 04-27-15, Implementation: 04-27-15

Provenance

Source
cms.gov
Retrieved
2026-07-22
Edition
som-2026-07-22
Content hash
8c15d5f6d19fb558e6726ecd364040f4f322be709049ec0a63bbeedf6de9123b
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