CMS SOM App. FC, Tag M0338

person-centered care to all employees, volunteers, and staff under contract who have

contact with clients and their families.

Interpretive Guidelines §485.918(d)(1)

The facility has a structured training program for all staff, including contract staff, which

begins with orientation and continues throughout the employment or contract. The

training topics are both general as related to the client population and specific to

particular roles as indicated.

Request a copy of the CMHC’s policy and procedure regarding the education of staff,

volunteers and contract staff on providing person centered care.

Staff training includes but is not limited to the following:

1. How to complete appropriate documentation of a client’s participation in the

treatment program;

2. Understanding the staff and client responsibilities associated with the individual

treatment plan;

3. Understanding the facility training policies and procedures;

4. Understanding of the different types of treatment interventions and

expected outcomes; and

5. An understanding of psychiatric disorders based on the staff role and

responsibilities.

Training components include a successful competency evaluation by all staff, employees,

volunteers and those under contract.