US · guidance
CMS SOM App. A, Tag A-1695
§482.62(c) Standard: Availability of medical personnel
Doctors of medicine or
osteopathy and other appropriate professional personnel must be available to
provide necessary medical and surgical diagnostic and treatment services. If
medical and surgical diagnostic services and treatment are not available within the
institution, the institution must have an agreement with an outside source of these
services to ensure that they are immediately available or a satisfactory agreement
must be established for transferring patients to a general hospital that participates
in the Medicare program.
Interpretive Guidelines §482.62(c)
All psychiatric hospitals must have the ability to address medical and surgical conditions
of psychiatric patients. The hospital must have MDs or DOs and other appropriate
professional personnel available to provide diagnostic and treatment services to address
comorbidities and concurrent medical and surgical conditions. The hospital is required
to provide care and treatment of necessary medical conditions in addition to psychiatric
care.
It is not uncommon for psychiatric patients to experience minor injuries or illnesses
during hospitalization. The hospital must have qualified professionals who can assess
and provide initial, stabilizing treatment for any minor injuries or illnesses.
All psychiatric hospitals, like other Medicare participating hospitals, must have the
ability to address emergencies that occur on the hospital’s campus, as required by
§482.12(f). The hospital must have qualified personnel and equipment to address such
emergencies.
If the medical or emergency condition of a patient exceeds the hospital capabilities, the
hospital must provide an appropriate transfer of the patient to a hospital that can provide
the services needed. See §482.12(f)(2), Tag A-0093, interpretive guidelines for referral
when appropriate.
Survey Procedures §482.62(c)
• Interview staff to determine how the hospital meets the medical/surgical/diagnostic
needs of its patients.
• Interview patients who have required medical/surgical/diagnostic needs to
determine adequacy and quality of treatment.
• Review the medical, surgical, and diagnostic services provided by the hospital
during the interview with the clinical director. If the medical and surgical
services are provided by outside sources or another hospital, discuss the contract
or agreement with the clinical director to determine the kind and extent of
services provided.
• Ask the clinical director for copies of the agreements to verify the hospital has
agreements in place.
• Review medical records to verify if medical, surgical and diagnostic services are
provided timely and appropriately.
• Interview hospital staff at various locations. Ask them to describe how they
respond to emergencies and minor injuries or illnesses.
• For medical and surgical diagnostic and treatment services that are beyond the
capabilities of the hospital, verify the hospital has an agreement with an outside
source of these services to ensure they are immediately available or with a local
Medicare participating hospital for transferring patients.
History
Rev. 238; Issued: 03-20-26; Effective: 09-05-25; Implantation: 09-05-25
Provenance
- Source
- cms.gov
- Retrieved
- 2026-07-22
- Edition
- som-2026-07-22
- Content hash
ac60ba1a4788c776f13bcc45871374e830e5b75ef99c3a792a064d8e15225782
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