HOPE Guidance Manual v1.02, Appendix B: Websites

The following links provide more information about the Hospice Quality Reporting Program (HQRP), and

Hospice Outcomes and Patient Evaluation (HOPE). The Centers for Medicare & Medicaid Services (CMS)

HQRP website is the official source of information about HQRP requirements. Providers should bookmark this

website and visit it on a regular basis to make sure they have the most current information pertinent to the

HQRP.

1. CMS HQRP Main Page: http://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/Hospice-Quality-Reporting/

• This website contains additional information about data collection and submission, HOPE Quality

Measures, and HOPE technical requirements.

2. Updates and resources related to HOPE data submission specifications and other technical

information can be found on the HOPE Technical Information webpage at:

https://www.cms.gov/medicare/quality/hospice-quality-reporting-program/hospice-outcomes-and-

patient-evaluation-hope-technical-information.

3. QIES Technical Support Office (QTSO): Vendors and software developers should familiarize

themselves with this website and review it regularly for important technical information and updates:

https://qtso.cms.gov

• Vendors should register at https://qtso.cms.gov/vendors/hospice-vendors/training to receive

important announcements.

4. The HQRP includes the Consumer Assessment of Healthcare Providers and Systems (CAHPS®)

Hospice Survey. This manual only includes guidance specific to HOPE. For details about participation

requirements and CAHPS Hospice Survey implementation, visit the CAHPS Hospice Survey webpage:

https://www.hospicecahpssurvey.org/.

5. Hospice Conditions of Participation: These health and safety standards are the foundation for improving

quality and protecting the health and safety of beneficiaries. Hospice Conditions of Participation can be

found at https://www.ecfr.gov/current/title-42/part-418.