US · guidance
BOP Program Statement 8200.04 ch. 4 § 6
SALES CALL TO THE CUSTOMER. These calls are designed to
establish rapport, identify needs, show the customer how UNICOR
products and services can meet those needs, and close and make a
sale.
a. Responsibilities
(1) Institution Staff. Initiate sales calls to customers
and potential customers in their geographic area and coordinate
with area sales staff. Sales histories of the customers can be
provided. Visits to all types of customers are encouraged, even
if the customer buys products not produced at the particular
institution.
(2) Sales Department. Depending upon the schedule, sales
staff may or may not attend. Coordination with sales staff is
essential, as they are an excellent source of information about
the customer's buying habits. Sales staff shall provide a
customer sales history, if available, and shall have giveaway
items to distribute.
(3) The Marketing Department shall develop a list of
customers in each institution's geographic area. The Marketing
Department shall provide catalogs and other promotional materials
as requested.
b. Frequency. These are scheduled at the Warden's discretion.
Calls shall generally be within one day's round-trip driving
distance from the institution.
c. Budget. The institution shall pay costs.
History
PS 8200.04 dated 1997-06-11
Provenance
- Source
- bop.gov
- Retrieved
- 2026-09-20
- Edition
- bop-ps-2026-09-20
- Content hash
259f8002da7dedfcbf961f01c7e8771fe81a80a083b008fe4f97286f60ca7af7
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