US · guidance
BOP Program Statement 8200.04 ch. 3 § 5
PREFERRED CUSTOMER PROGRAM. Since most of UNICOR's sales are
generated from a small number of Federal agencies, growth can be
achieved by focusing on agencies that historically have not
purchased from UNICOR. The Sales Department must work closely
with PRA to identify markets of opportunity. Directing sales
efforts towards low-usage customers can increase selling costs.
Therefore, it is important to concentrate on areas with the most
potential for the corporation.
Detailed implementation instructions are contained in the
Preferred Customer Program Technical Reference Manual.
The Deputy Director of Sales, Marketing and Customer Service
shall review monthly corporate financial information to ensure
overall compliance with the sales plan. Sales Representatives
shall review actual orders received vs. established quotas for
their regions.
The Sales Department shall sell products and services in
conjunction with the program managers to sustain full factory
loading and corporate sales goals. The Deputy Director of Sales,
Marketing and Customer Service shall review financial data to
ensure that the program conforms to sales plans. If the plan
differs from actual sales, he or she shall meet with the program
manager to discuss sales support and may request additional
market research to identify other markets to target.
He or she shall review conformance to sales quotas. Sales
Representatives shall be notified of any potential shortfall.
The program shall be evaluated for corrective action.
If a potential shortfall appears to have a significant impact on
inmate employment or corporate objectives, the Deputy Director of
Sales, Marketing and Customer Service shall meet with Corporate
Management to discuss planned corrective action and possible
required resources; i.e., a task force or "special team" to
assist in the resolution.
PS 8200.04
June 11, 1997
Page 3-4
History
PS 8200.04 dated 1997-06-11
Provenance
- Source
- bop.gov
- Retrieved
- 2026-09-20
- Edition
- bop-ps-2026-09-20
- Content hash
f95408b442c3a210a6139632f9650b8a95905777c9c7c0110f390c9de7b39ec6
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