US · guidance
BOP Program Statement 5511.08 § 3
EXEMPTIONS
The Warden may exempt inmates from the requirement to submit requests electronically using
the Request to Staff Service in TRULINCS. The exemption is determined based on physical or
mental incapacity, other extraordinary circumstances that prevent the inmate from using the
TRULINCS terminal, or the inmate poses special security concerns prohibiting regular access to
TRULINCS terminals (e.g., Special Housing Unit).
The Request to Staff Service will not be available to inmates housed in a Protective Custody Unit
(PCU).
Exempted inmates and inmates housed in a PCU must submit a paper request via the BP-A0148,
Inmate Request to Staff.
5511.08 3/19/2026 PROPERTY OF US GOVERNMENT 2
REFERENCES
Program Statements
Trust Fund/Deposit Fund Manual
Bureau Forms Prescribed by 5511.08
BP-A0148 Inmate Request to Staff
ACA Standards
Performance-Based Standards and Expected Practices for Adult Correctional Institutions (5th
Edition): 5-ACI-1A-16
Performance-Based Standards for Adult Local Detention Facilities (5th Edition): 5-ALDF-2A-
04, 5-ALDF-2A-05
Records Retention Requirements
Requirements and retention guidance for records and information applicable to this program are
available in the Records and Information Disposition Schedule (RIDS) on the Bureau’s intranet
site.
5511.08 3/19/2026 PROPERTY OF US GOVERNMENT 3
History
PS 5511.08 dated 2026-03-19
Provenance
- Source
- bop.gov
- Retrieved
- 2026-09-20
- Edition
- bop-ps-2026-09-20
- Content hash
8bbe20fd6393d80ec1734182f82b709863bc257e63242e16bd56b441f0cf01c6
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