BOP Program Statement 5264.09 § 6

On rare occasion, during times of crisis, staff designated by the Warden may find the need to

allow inmates to place telephone calls outside the ITS. These calls should be placed on

telephones that are set to record the conversation and shall follow the guidelines detailed below.

Additional monitored non-ITS telephones must be operated as follows:

(1) Inmates using the telephones must have read and signed the BP-A0408, Acknowledgment of

Inmate, Part 3 & 4 form indicating their understanding telephone calls on that device are subject

to monitoring.

(2) A notice must be placed, in both English and Spanish, above or near the telephone indicating

that all calls are subject to monitoring, and that using the telephone constitutes consent to such

monitoring. The notice should also indicate that the telephone is for inmate use only. Staff are not

permitted to use the telephone because staff telephone calls may not be monitored.

(3) The telephone must be placed in a secure area (e.g., a locked office).

(4) The telephone must be set to record telephone calls.

(5) Staff coordinating the call shall notify the SIS staff in writing via email the telephone call was

placed and must include the following:

 the date/time, telephone number, and name of the person being called,

 the name and register number of the inmate placing the call, and

 a brief reason for the call.

(6) SIS staff are responsible for inputting this data into the recording system to ensure the call

recording can identify the inmate on the telephone. This data must be entered within seven

calendar days.

a. Institutional Authorization Procedures for Additional Monitored Non-ITS Telephones.

The Program Statement Religious Beliefs and Practices, expressly provides for an additional

monitored inmate telephone located in the chapel area. As such, the procedures in this document

for authorizing that single telephone do not apply. These procedures apply, rather, to additional

monitored inmate telephones beyond the single additional telephone permitted by the Program

Statement Religious Beliefs and Practices (e.g., telephones located in the Lieutenant’s or Unit

Management offices).

The following procedures must be followed when requesting additional monitored inmate

telephones:

5264.09 9/3/2026 Federal Regulations from 28 CFR: this type. Implementing instructions: this type. 9

(1) The Warden must send a request to the Regional Director for consideration and identify the

extraordinary reasons justifying the need for additional telephones; and

(2) If approved by the Regional Director, written notification of approval must be provided to the

Warden and the Trust Fund Branch, Administration Division, Central Office for processing.