BOP Program Statement 4200.13 § 3

a. General. Each department has designated employees available to enter pending work orders

via the Computerized Maintenance Management System (CMMS) web request page. All

employees are encouraged to notify their department’s designated employee of the need for

repairs of the buildings and grounds or equipment in their areas, including employee housing. All

Facilities employees will have access to and are expected to enter work orders in the CMMS.

Emergency repairs and subsequent work orders will be conducted in accordance with Facilities

Management Operational Standards posted on the FMB page of the Bureau’s intranet site.

b. Central Office and Grand Prairie Office Complex (GPOC) work requests. Facility

service requests will be submitted utilizing CMMS. Each branch will have two requesters

authorized to submit requests which must include a detailed description, location, justification,

and proposed funding source for proposed work. Space management/office move requests will

be approved by the Chief, Building Management Section.

c. Processing and Records. Requests for work are reviewed, approved, and assigned to the

applicable facilities employee by the Facilities Manager or designee. Work order activation,

prioritization, evaluation, processing, closure, and record retention will be in accordance with

Facilities Management Operational Standards posted on the FMB page of the Bureau’s intranet

site and guidance included in the Records and Information Disposition Schedule (RIDS) on the

Bureau’s intranet site.

A copy of UNICOR and Trust Fund work orders must be forwarded to the Business

Administrator for billing per the Bureaus’ current accounting policies.

4200.13 5/7/2026 PROPERTY OF US GOVERNMENT 6