US · guidance
BOP Program Statement 3713.34 § 15
PROCESSING DISABILITY COMPLAINTS INVOLVING PROGRAMS OR
ACTIVITIES CONDUCTED BY THE DEPARTMENT OF JUSTICE: INMATE
DISCRIMINATION COMPLAINTS COVERED BY THE REHABILITATION ACT
Any person who believes they have been subjected to discrimination covered by Rehabilitation
Act of 1973, § 504, as amended, may, by him or herself or by his or her representative, file a
complaint with the Director, Resolution Management Staff, DOJ or designee pursuant to 28 CFR
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§ 39. However, inmates who allege disability discrimination by the Bureau must first exhaust the
Bureau’s Administrative Remedy Procedure as set forth in 28 CFR § 542.10 and the Program
Statement Administrative Remedy Program.
All complaints filed under the procedures in this chapter must be filed within 180 days of the
alleged act of discrimination, except for complaints which are filed by inmates, and those must
be filed within 180 days of the Bureau’s final administrative decision under the Administrative
Remedy Procedure.
Complaints should be submitted to the:
Director, EEO Staff
U.S. Department of Justice
Justice Management Division
Two Constitution Square
145 N. Street, N.E. Suite 1W.801
Washington, DC 20530
Telephone: 202-616-4800
Fax: 202-616-4823
The Director, EEO Staff, DOJ or designee will accept a complete complaint which is filed in
accordance with these procedures and inform the complainant and management of receipt of the
complaint. If the Director, EEO Staff or designee receives a complaint which is not complete,
they will notify the complainant, within 30 days of the receipt of the incomplete complaint, that
additional information is needed. If the complainant fails to complete the complaint within 30
days of receipt of this notice, the complaint will be dismissed without prejudice.
Within 180 days of receipt of the complaint, the Director, EEO Staff or designee shall complete
the investigation of the complaint and attempt informal resolution. If no informal resolution is
achieved, the Director, EEO Staff or designee shall issue a letter of findings in accordance with
28 CFR § 39.170(h).
Requests for hearings and appeals must follow procedures found at 28 CFR § 39.170(i)–(k).
The Complaint Adjudication Office. U.S. Department of Justice shall make the decision for the
agency in accordance with 28 CFR § 39.170(l).
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REFERENCES
Program Statements
Administrative Remedy Program
Workers’ Compensation Program
Standards of Employee Conduct
Anti-Discrimination Policy
Employee Assistance Program
Federal Statutes
5 U.S.C. § 552a(b)(1)
Title VII of the Civil Rights Act of 1964, as amended (42 U.S.C. § 2000e et seq.) Civil Rights
Act of 1991, as amended (42 U.S.C. § 1981 et seq.)
Genetic Information Nondiscrimination Act of 2008, as amended (42 U.S.C. § 2000ff et seq.)
Americans with Disabilities Act Amendments
Age Discrimination in Employment Act of 1967, as amended (29 U.S.C. § 621 et seq.) Equal
Pay Act of 1963, as amended
Rehabilitation Act of 1973, as amended (29 U.S.C. § 791 et seq.) Fair Labor Standards
Amendments of 1974 and 1978
Civil Service Reform Act of 1978 Executive Order 11478, as amended Executive Order 12731,
as amended Executive Order 13087, as amended Executive Order 12067, as amended Executive
Order 12106, as amended Executive Order 13152, as amended
EEOC Management Directive 110 and EEOC Management Directive 715
Notification and Federal Employee Antidiscrimination and Retaliation Act of 2002 (No Fear Act)
Office of Personnel Management Handbook: Addressing Sexual Orientation Discrimination in
the Federal Government
Federal Regulations
28 CFR § 39
28 CFR § 542
29 CFR § 33
29 CFR § 1604
29 CFR § 1605
29 CFR § 1606
29 CFR § 1614
29 CFR § 1625
29 CFR § 1626
Other References
Elijah E. Cummings Federal Employee Anti-Discrimination Act of 2020
Department of Justice Policy Statement Reasonable Accommodation
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Bureau Forms Prescribed by 3713.34
BP-A1059 Notice of Equal Employment Opportunity (EEO) Timelines
BP-A1060 Notice of Rights and Responsibilities − Equal Employment Opportunity (EEO)
Process
BP-A1061 Alternative Dispute Resolution (ADR) Election
BP-A1062 Request for Time - EEO Process
Other Forms
EEOC Form 573
ACA Standards
Performance-Based Standards and Expected Practices for Adult Correctional Institutions
(5th Edition): 5-ACI-1C-06, 5-ACI-1C-07, 5-ACI-1C-08, 5-ACI-1C-09, 5-ACI-1C-10
Performance-Based Standards and Expected Practices for Adult Detention Facilities
(5th Edition): 5-ALDF-7E-04, 5-ALDF-7E-05
Standards for the Administration of Correctional Agencies (2nd Edition): 2-CO-1C-09, 2-CO-1C-
12.
Records Retention Requirements
Requirements and retention guidance for records and information applicable to this program are
available in the Records and Information Disposition Schedule (RIDS) system on the Bureau’s
intranet site.
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History
PS 3713.34 dated 2026-09-03
Provenance
- Source
- bop.gov
- Retrieved
- 2026-09-20
- Edition
- bop-ps-2026-09-20
- Content hash
7b55c12cd3d56e8607f35cbe6b26d7bc2cb4e0c6537f6487e1f8371a9fe9536e
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