BOP Program Statement 3300.03 § 16

a. General. An employee who has a question, concern, or complaint about the general

application of the promotion plan or a specific promotion action should attempt to resolve the

matter informally by obtaining information from the HR Office or CSU.

b. Grievance Procedures. If the employee believes the matter has not been resolved

informally, he/she may file a grievance under the procedures contained in the Master Agreement

(bargaining unit) or the agency grievance procedure (non-bargaining unit).

c. Matters Not Appropriate for Consideration as a Grievance.

■ Non-selection from a group of properly ranked and certified applicants.

■ An action required to be taken by the Bureau under provisions of statute or instructions of the

Office of Personnel Management.

d. Access to Information. The grievant and his/her representative, if any, are entitled to access

all relevant information concerning the grievant only. Additionally, the grievant’s representative

may examine the merit promotion file on behalf of the grievant in accordance with the Privacy Act

and DOJ’s Personally Identifiable Information (PII) Requirements. CSU will forward the

requested documents to the local HR office to coordinate the review. However, the representative

must maintain the confidentiality of the promotion file. The representative may not disclose any

information that would tend to identify any applicant other than the grievant.

P3300.03 5/8/2017 41

e. Procedural Error. If an error has been identified, all parties involved will be notified and

appropriate resolution will occur.