US · guidance
BOP Program Statement 3000.03 § 22
UNACCEPTABLE PERFORMANCE. These procedures will be followed
at any time during the rating cycle when a supervisor records an
instance of unacceptable performance in one or more elements of
the performance standards in the employee's performance log.
a. Unacceptable Performance Warning. When a supervisor
records an instance of unacceptable performance, he/she will
issue the employee a written warning of a potentially
unacceptable performance rating. This warning letter must
include:
(1) Notification of the element or elements in which
performance is unacceptable.
(2) Specific examples of the unacceptable performance.
(3) The performance requirements or standards which must be
attained in order to demonstrate acceptable
performance. The acceptable level of performance for
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Chapter 4, Page 16
purposes of retention in the position under the
Bureau's five-level performance appraisal system is the
level between the "unacceptable" level and the "fully
successful" level, specifically performance which is
"minimally successful".
(4) An reasonable opportunity period to demonstrate
acceptable performance on the elements at issue. This
opportunity period will normally not be less than 30
days nor more than 90 days following the issuance of
the warning letter and will be determined under the
circumstances of the particular case. The initially
established period may be extended at the agency's
discretion for extenuating circumstances such as
extended periods of absence during the opportunity
period.
(5) Notice that the employee must improve to the acceptable
level by the conclusion of the opportunity period and
must sustain that level of performance for at least one
year from the start of the opportunity period.
(6) A structured performance improvement plan (PIP) to
provide the employee opportunities to demonstrate
acceptable performance. The PIP may include such
activities as developmental assignments, structured
employee assistance or counseling, formal training, on-the-job training, mentoring or any other activity which
the supervisor believes will afford the employee an
opportunity to demonstrate acceptable performance.
Careful records must be kept of assistance offered and
results achieved under the PIP.
(7) Explanation of actions which may be initiated if the
unacceptable performance continues or if acceptable
performance is not demonstrated.
Human Resource Managers will assist supervisors in
preparing performance warning letters. Warning letters
must be approved by the Regional HRM Office and the LMR
Section before being issued to the employee.
b. Improved Performance During the Opportunity Period. If, at
the conclusion of the opportunity period, the rating official
determines that the employee has improved to an acceptable level
in the element which formed the basis for the opportunity period,
no further action will be taken. When it is time for the annual
rating, the rating official will consider the instance of
unacceptable performance along with other recorded instances of
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Chapter 4, Page 17
performance for that element and give it appropriate weight in
assigning the rating for that element.
c. Additional Unacceptable Performance During the Opportunity
Period. If, at the conclusion of the opportunity period, the
rating official determines that the employee has not improved to
an acceptable level in the element which formed the basis for the
opportunity period, then the rating official will prepare a
performance rating, whether or not it is time for the annual
rating. The element will be rated unacceptable and the proposed
overall rating will be unacceptable.
(1) If it is not time for the annual rating and the
reviewing official does not concur with the proposed
unacceptable rating, then no rating will be issued.
However, if at any time during the remainder of the
rating period the supervisor notes another instance of
unacceptable performance in the same element, he/she
will again propose an unacceptable rating.
(2) If it is time for the annual rating and the reviewing
official does not concur with the proposed unacceptable
rating, then the reviewing official's rating is the
final rating. The reviewing official must adjust the
individual element ratings to support the overall
rating given and substantiate these changes in the
reviewing official's comments on the rating form.
(3) Whether it is time for the annual rating, if the
reviewing official concurs with the proposed
unacceptable rating, then an unacceptable rating will
be issued together with a notice of proposed action in
accordance with paragraph 23 of this section.
d. Additional Unacceptable Performance During the Twelve
Months Following the Beginning of the Opportunity Period. In
order to demonstrate acceptable performance following a
performance warning letter, employees are required to improve
their performance to an acceptable level and sustain that level
of performance for twelve months following the beginning of the
opportunity period. Therefore, if a supervisor notes
unacceptable performance in the same element which formed the
basis for the warning letter at any time during the twelve months
following the beginning of the opportunity period, he/she will
prepare a proposed unacceptable rating as described in Paragraph
22c. above. This is the case even if the employee did
demonstrate acceptable performance during the opportunity period
and/or received a performance rating of minimally successful or
better since the issuance of the warning letter.
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History
PS 3000.03 dated 2007-12-19
Provenance
- Source
- bop.gov
- Retrieved
- 2026-09-20
- Edition
- bop-ps-2026-09-20
- Content hash
a5786ef5ce18789e2a87b92172218abefcb1992df4e98f793a1e84c2bf03f3e3
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