BOP Program Statement 1601.07 § 2

An outline of claims processing procedures is provided below. Detailed information is available

on each applicable form.

 The staff member will report any work-related injury to their immediate supervisor without

delay.

 Chief Executive Officers (CEO) at training locations will designate a local point of contact

(POC) to provide claims processing guidance to staff that are not permanently assigned.

 To claim benefits under the FECA, a staff member who sustains a work-related traumatic

injury or occupational illness/disease must give notice of the injury on the appropriate

electronic form via DOL’s electronic transmission system, Employees Compensation

Operations & Management Portal (ECOMP).

 The employer will issue Form CA-16, Authorization for Examination and/or Treatment,

within four hours of the claimed injury. If the employer gives verbal authorization for such

care, they should issue a Form CA-16 within 48 hours. The employer is not required to issue

a Form CA-16 more than one week after the occurrence of the claimed injury.

 The staff member, or their designee, will use DOL’s electronic transmission system, The

Employees’ Compensation Operations & Management Portal to document the

injury/disease.

 The supervisor and/or CWCU will assist the staff member in completing the electronic forms,

if necessary.

1601.07 5/7/2026 Federal Regulations from 28 CFR: this type. Implementing instructions: this type. 2

1601.07 5/7/2026 Federal Regulations from 28 CFR: this type. Implementing instructions: this type. 3

 The staff member submits the completed forms in DOL’s electronic transmission system. The

system will forward the staff member’s completed portion of the claim form to the supervisor

and agency reviewer (AR).

 The AR ensures the supervisor has completed all forms in their entirety; obtained salary

information from the Human Resource Department, if necessary; and processed all forms

appropriately (i.e., file or forward to OWCP).