US · guidance
CMS Pub. 100-16, ch. 4, § 110.4
Preferred Provider Organization (PPO) Coverage and Access
PPOs must furnish all services in-network and out-of-network, but may charge higher
cost-sharing for plan covered services obtained out-of-network. The following rules
apply to PPO coverage outside the service area:
• The out-of-network requirement for PPOs applies to the entire United States and its
territories. For example, a PPO with a service area in Puerto Rico must cover all
plan benefits furnished to its enrollees on the mainland. An MAO wishing to furnish
all plan-covered services outside its service area but only in certain geographic
locations should offer an HMOPOS plan;
• PPO plans must provide reimbursement for all plan-covered medically necessary
services received from non-contracted providers without prior authorization
requirements. However, both enrollees and providers have the right to request a prior
written advance determination of coverage from the plan prior to receiving/providing
services;
• PPO plans offering an optional supplemental benefit must offer the same benefit in-network and out-of-network;
• PPO plans that cap the dollar value of supplemental benefits must use the same cap
for both in-network and out-of-network benefits; and
• PPO plans are prohibited from establishing prior notification rules under which an
enrollee is charged lower cost-sharing when either the enrollee or the provider
notifies the plan before a service is furnished.
History
(Rev. 121, Issued: 04-22-16, Effective: 04-22-16, Implementation: 04-22-16)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
9052f9b29e8f0d4cca57502b0d6fdb5d38fefd7b2478844b656bc1e620985ad3
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