US · guidance
CMS Pub. 100-11, ch. 7, § 20.8
Participant Safety and Comfort
The PACE organization’s physical environment must be designed, constructed, equipped
and maintained to provide for the physical safety of participants, personnel caregivers,
and visitors. The PACE organization is responsible for maintaining a safe, sanitary,
functional, accessible and comfortable environment for the delivery of services that meet
the physical needs and protects the dignity and privacy of the participant.
In order for the environment to be considered safe and comfortable, the PACE center,
along with alternative care settings, must:
• Be accessible for the wheel chair bound person;
• Have entries and hallways wide enough to accommodate a stretcher;
• Ensure any handrails affixed to corridors are intact and free of splinters;
• Have a functioning call system in all bathing areas and participant toilets;
• Have water temperatures safe and comfortable;
• Have well-ventilated participant areas;
• Keep housekeeping compounds and other chemicals stored to prevent
participant or visitor access;
• Be as free of accident hazards as possible;
• Be clean and pest free; and
• Be free of objectionable odors.
The PACE organization is expected to have a plan and procedure to address building
security while open and after hours, including preventing participants from wandering
offsite and a process for identifying participants and visitors.
[42 CFR § 460.72(a)(1); State Readiness Review Guide]
History
(Rev. 2, Issued: 06-09-11; Effective: 06-03-11; Implementation: 06-03-11)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
99e9622e59e6cf338930de776aa3021f94cf2010b38cf74fd7f9e40dbe43ec1b
The link goes to the issuing authority’s own document — the one we read to produce this record. Where a source publishes whole titles rather than sections, your browser may need a moment to jump to the provision.
Unofficial copy of government-published law, reproduced from official sources with full provenance. Not an official publication; verify against official sources before relying on it in a filing. Records in the 'guidance' corpus, and only that corpus, are sub-regulatory (interpretive guidelines, survey procedures) and are not binding law. Validity bounds follow each jurisdiction's declared temporalBasis.