CMS Pub. 100-11, ch. 5, § 20.2

Each PACE participant (or the designated representative of the participant) has the right

to receive accurate, easily understood information and to receive assistance in making

informed health care decisions.

Specifically, each participant has the following rights:

• To be fully informed, in writing, of the services available from the PACE

organization, including identification of all services that are delivered through

contracts, rather than furnished, directly by the PACE organization at the

following times:

ο Before enrollment;

ο At enrollment; and

ο At the time a participant’s needs necessitate the disclosure and delivery of

such information in order to allow the participant to make an informed

choice;

• To have the enrollment agreement, described in 42 CFR § 460.154, fully

explained in a manner understood by the participant;

• To examine, or upon reasonable request, to be assisted to examine the results

of the most recent review of the PACE organization conducted by CMS or the

State Administering Agency and any plan of correction in effect.

[42 CFR § 460.112(b)]