US · guidance
CMS Pub. 100-11, ch. 3, § 40.3
Accessibility of Marketing Materials/Alternate Formats
42 CFR 460.82(c)(2)
POs must ensure all marketing materials are available in alternate formats
so they are accessible and appropriate for individuals with disabilities (e.g.,
those with visual or hearing impairments). This includes providing
documents in braille, if necessary or requested. Reasonable accommodations
to communicate marketing information must be made in accordance with the
Americans with Disabilities Act and the Rehabilitation Act (see Appendix 2).
CMS expects that a PO will make the necessary accommodations (i.e.,
provide the alternate format) as expeditiously as possible. A PO may provide
an audio alternative format with the agreement of the current or prospective
participant.
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
537a84ab388e6c8022d14aa72b1754eaa7b4008fa2eff0eb3416615d6ac8be92
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