US · guidance
CMS Pub. 100-09, ch. 6, § 70.2.2.4
Timeliness of Responses to Congressional Inquiries
All Congressional written inquiries shall be responded to in writing within 10 business days of receipt.
This timeframe starts the day the MAC originally receives and date-stamps the inquiry and ends the day
the MAC sends the final response. For Congressional inquiries that can’t be answered in final within 10
business days of receipt, MACs shall issue an interim response within 10 business days of receipt
explaining the reason for the delay and indicate how the Congressional office can contact the MAC to
check on the status. When possible, inform the Congressional office about how long it will take to send
a final response. Sending an interim response doesn’t resolve the issue and the inquiry isn’t considered
closed until the final response is sent. The final response shall be sent within 5 business days after
receipt of the needed information. Any interim responses sent to Congressional inquiries will count
toward the MAC’s overall allowance of no more than 5 percent of interim responses for the universe of
written responses to provider inquiries.
History
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
15c421c30d548e07e7d9dd2bd7bf3eeddc65a1c8cb0fc55b8b191c2891ba8bee
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