US · guidance
CMS Pub. 100-09, ch. 6, § 70.2
Standards for Written Responses to Provider Inquiries
CMS requires MACs to maintain high standards when responding to provider inquiries in writing. The
standards ensure providers receive accurate, timely and comprehensive information to support their
Medicare billing and administrative needs. MACs must respond to provider inquiries within established
timeframes.
MACs shall evaluate the responses to written provider inquiries by employing CMS’s QWCM process.
History
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
bc8ebb7a57a33874a501fdf79840804d0dac67fc3410cd676a3ae15b669ed6f8
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