US · guidance
CMS Pub. 100-09, ch. 6, § 70
PCSP Performance Management
MACs must deliver consistent, high-quality customer service to providers. To ensure that providers
receive service that supports Medicare integrity and supports provider satisfaction, MACs must meet the
performance requirements in section 70.1 – 70.3.
History
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
c735988abaf42e434717895f505356bf79bbce1e5381dded7a50fb90d7595bd7
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