US · guidance
CMS Pub. 100-09, ch. 6, § 50.2.7
Website Scans
CMS and its third-party contractor will conduct scans of MAC websites for Section 508 compliance and
customer analysis. The scans identify:
• Accessibility errors that violate World Wide Web Consortium (W3C) and government
regulations, particularly guidelines under Section 508 of the Rehabilitation Act of 1973
as amended, 29 U.S.C. § 794(d) (Section 508)
• Areas where MAC websites aren’t following CMS policies for branding, design,
compliance, or other requirements outlined in the CMS Brand Strategy and Graphic
Standards Guide
• Website responsiveness issues requiring troubleshooting (for example, website issues,
syntax errors, and broken or dead URLs)
• Content that doesn’t comply with Federal Plain Language standards
• Sections that don’t comply with CMS MAC National Provider Communication Standards
The primary goal is to give MACs tools to improve their individual MAC websites, ultimately increasing
provider satisfaction.
MACs shall use the scan results to improve their websites. MACs can run scans more often to test web
updates or to verify resolution of issues identified in monthly scans.
History
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
b1311657053a9a1882680a9adc207c6424634e66e940ab8b9e3c0aad94ac175b
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