US · guidance
CMS Pub. 100-09, ch. 6, § 50.2.4
Website Content Management
0
MACs shall address outdated and inaccurate content promptly. When removing content, where
appropriate, MACs should create redirects (for example, an HTTP 301) to direct the public and search
engines to new or more accurate content. MACs shall correct or remove specific information or links
from their provider education websites when directed to do so by CMS.
MACs shall establish processes to review and eliminate content with errors, outdated content, and
duplicate content across websites within their organizations and CMS whenever possible. Similar
content on multiple websites may be appropriate when those websites serve different audiences or user
needs. However, duplication creates confusion when information is inconsistent and imposes extra
maintenance costs.
MACs may post LCD information from the Medicare Coverage Database on their provider education
website. See Pub.100-08, Medicare Program Integrity Manual, for LCD provider education website
posting requirements.
MACs shall continuously improve and ensure the integrity of their provider education website (for
example, by ensuring section 508 compliance and correcting broken links).
50.2.5 Website Analytics and Reporting
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
MACs shall capture and report analytical data to CMS by jurisdiction for their provider education
website. This data includes statistics on website visits, page views, and on-site search queries. See
PCID documentation for definitions and more information. This requirement doesn’t apply to the MAC
secure internet portal.
See section 80.3.2.9 of this chapter for monthly PCID provider education website analytic data reporting
requirements.
History
(Rev. 13683; Issued: 04-08-26; Effective: 05-08-26; Implementation: 05-08-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
8f66a9635599e9beed436af0562e0c21dd8042e54de5e06c836234bd7881f273
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