US · guidance
CMS Pub. 100-08, ch. pim83exhibits, § 7.3
Exhibit: Part A Sample Letter Notifying the Provider of the Results, and
Request Repayment of Overpayments
(Rev. 213, Issued: 06-29-07, Effective: 07-30-07, Implementation: 07-30-07)
DATE:
PROVIDER NAME: INTERMEDIARY NAME:
PROVIDER ADDRESS: INTERMEDIARY ADDRESS:
PROVIDER NUMBER:
OPENING:
Dear XXXXXX:
Thank you for your cooperation during the comprehensive medical review conducted at your
facility on ___________. Based on this review, we have reopened claims in accordance with the
reopening procedures at 42 CFR 405.750 and have determined that you have been overpaid in
the amount of ____________. We hope the following information answers any questions you
may have.
REASON FOR REVIEW
This review was conducted because our analysis of your billing data showed that you may be
billing inappropriately for services. (Include in this paragraph any additional details on why the
provider was selected for the review.)
HOW THE OVERPAYMENT WAS DETERMINED
A randomly selected sample of ________ claims processed from ________ to ________ was
selected for review to determine if the services billed were reasonable and necessary and that all
other requirements for Medicare coverage were met. Medical documentation for the selected
claims was reviewed by our medical review staff.
Based on the medical documentation reviewed for the selected claims, we found that some
services you submitted were not reasonable and necessary, as required by the Medicare statute,
or did not meet other Medicare coverage requirements. Along with our claims payment
determination, we have made limitation on liability decisions for denials of those services subject
to the provisions of §1879 of the Social Security Act (the Act). Those claims for which we
determined that you knew, or should have known, that the services were noncovered have been
included in the results of this review. In addition, we have made decisions as to whether or not
you are without fault for the overpayment under the provisions of §1870 of the Act. Those
claims for which you are not without fault have been included in the results of this review. We
projected our findings from the claims that we reviewed to the universe of claims processed
during the time frame mentioned above.
TOTAL OVERPAYMENTS
(List the aggregate overpayments)
Be advised that this overpayment amount is based on your interim payment rate in effect at the
time the review was done. Further adjustments may be made when your cost report is settled.
GENERAL PROBLEMS IDENTIFIED IN THE REVIEW AND/OR CORRECTIVE ACTIONS
TO BE TAKEN
This review has shown that you are not following published Medicare guidelines and policies in
submitting claims for necessary and reasonable ________ services. (Reference any provider
specific education that occurred regarding these services.) Because of these identified problems,
your future claims for _______ may be subject to prepayment review until you correct your
billing.
WHY YOU ARE RESPONSIBLE
You are responsible for the overpayment if you knew or had reason to know that service(s) were
not reasonable and necessary, and/or you did not follow correct procedures or use care in billing
or receiving payment, and you are found to be not without fault under §1870 of the Act.
A list of the specific claims that have been determined to be fully or partially noncovered, the
specific reasons for denial, identification of denials that fall under §1879 of the Act and those
that do not, the determination of whether you are without fault under §1870 of the Act, an
explanation of why you are responsible for the incorrect payment, and the amount of the
overpayment is attached. (Enclose a list of the specific claims from the sample that have been
found not to be covered. See the example within this exhibit.)
The sampling methodology used in selecting claims for review and the method of overpayment
estimation is attached. (Enclosed an explanation of the sampling methodology.)
WHAT YOU SHOULD DO
Please return the amount of the overpayment to us by (insert date, 15 days from date of
letter). However, you may request an extended repayment schedule in accordance with 42 CFR
401.607(c). Please contact (name of contact person at the FI/RHHI) on (phone number of
contact person) to discuss repayment options for the full amount of the overpayment determined
by the projection of errors found on the ___claim sample.
INTEREST
If you refund the overpayment within 30 days, you will not have to pay any interest charge. If
you do not repay the amount within 30 days, interest will accrue from the date of this letter at the
rate of _____ percent for each full 30-day period that payment is not made on time. Medicare
charges interest on its outstanding Part A debts in accordance with §1815(d) of the Act and 42
CFR 405.378.
RECOUPMENT AND YOUR RIGHT TO SUBMIT A REBUTTAL STATEMENT
As provided in regulations at 42 CFR 401.607(a) and 405.370-375, on (insert date provided in
above paragraph captioned, "What You Should Do"), we will automatically begin to recoup the
overpayment amount against your pending and future claims. If you do not repay the debt within
30 days, we will apply your payments, and amounts we recoup, first to accrued interest and then
to principal. Also, in accordance with the Debt Collection Improvement Act, we may refer your
debt to the Department of Treasury for offset against any monies payable to you by the Federal
Government.
You have the right to submit a rebuttal Statement in writing within fifteen days from the date of
this letter. Your rebuttal Statement should address why the recoupment should not be put into
effect on the date specified above. You may include with this Statement any evidence you
believe is pertinent to your reasons why the recoupment should not be put into effect on the date
specified above. Your rebuttal Statement and evidence should be sent to:
FI Name, Address, Telephone #, and Fax #
Upon receipt of your rebuttal Statement and any supporting evidence, we will consider and
determine within fifteen days whether the facts justify continuation, modification, or termination
of the overpayment recoupment. We will send you a separate written notice of our determination
that will contain the rationale for our determination. However, recoupment will not be delayed
beyond the date Stated in this notice while we review your rebuttal Statement. This is not an
appeal of the overpayment determination, and it will not delay recoupment based on §1893(f)(2)
of the Act. If put into effect, the recoupment will remain in effect until the earliest of the
following: (1) the overpayment and any assessed interest are liquidated; (2) we obtain a
satisfactory agreement from you to liquidate the overpayment; (3) a valid and timely appeal is
received; or (4) on the basis of subsequently acquired evidence, we determine that there is no
overpayment.
If you choose not to submit a rebuttal Statement, the recoupment will automatically go into effect
on (insert same date as provided in paragraph captioned, "What You Should Do "). Whether or
not you submit a rebuttal Statement, our decisions to recoup or delay recouping, to grant or
refuse to grant an extended repayment schedule, and our response to any rebuttal Statement are
not initial determinations as defined in 42 CFR 405.704, and thus, are not appealable
determinations. (See also, 42 CFR 401.625 and 405.375(c).)
YOUR RIGHT TO CHALLENGE OUR DECISIONS
This letter serves as our revised determination of the claims listed in the Attachment. If you
disagree with this determination, you may request a redetermination within 120 days of the date
you receive this letter (unless you can show us otherwise, receipt is presumed to be five (5) days
from the date of this letter). You have the right to raise the same issues under this procedure as
you would have in the context of non-sampling claims determinations under Part A and
overpayment recovery. (See 42 CFR 405.701, et seq.) You may ask for a redetermination of the
denials for which you are determined to be liable under §1879 of the Act or for which the
beneficiary is determined to be liable under §1879 of the Act, but declined, in writing, to
exercise his/her appeal rights, and determinations for which you are found to be not without fault
under §1870 of the Act. You may also challenge the validity of the sample selection and the
validity of the statistical projection of the sample results to the universe. (Refer to the appeals
procedure in your Provider Manual § __________ for further details.)
If you have any questions regarding this matter, please contact _________ at
___________. (Provide correspondence address.)
Thank you in advance for your prompt attention to this matter.
Sincerely,
Enclosures
History
(Rev. 213, Issued: 06-29-07, Effective: 07-30-07, Implementation: 07-30-07)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
1f3f06e35205316e65d871f0cf65541cde828d02b49791b2a2462436be8e909a
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