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US · guidance

CMS Pub. 100-08, ch. 7, § 7.2.2.11

Postpay Service Specific Probe Medical Record Review

activein force · 2026-08-25 – presentas-observed

Medical record review requires a licensed medical professional to use clinical review

judgment to evaluate medical records. Postpay service specific probe medical record

reviews are done to verify that the program vulnerabilities identified through data

analysis actually exist and will require education and/or further medical review. For

Postpay review in the case of a possible service/systemic problem, the contractor should

generally include a random or stratified sample of 100 claims with dates of service from

the period under review from across all providers or suppliers that bill the particular item

or service in question.

The Contractor shall validate data analysis findings by conducting probe reviews and

implementing the necessary PCAs in accordance with, IOM Pub. 100-08 Chapter 3. Once

a problem has been verified, the Contractor shall implement the necessary PCA. This

includes providing the initial notification of the results of the probe review, and

collaborating with Provider Outreach and Education (POE) to share potential educational

needs, and making referrals to POE, UPICs, RACs or others as appropriate.

History

(Rev. 10365; Issued: 10-02-20; Effective: 08-27-20; Implementation: 08-27-20)

Provenance

Source
cms.gov
Retrieved
2026-08-25
Edition
iom-2026-08-25
Content hash
c40d9420ecdbfb2179a487a9b87924510a51edc42bf937a0d79cf25faf39898d
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