US · guidance
CMS Pub. 100-08, ch. 5, § 5.4
Face-to-Face Encounter Definition
A face-to-face encounter means an in-person or telehealth encounter between the treating
practitioner and the beneficiary. The face-to-face encounter must be used for the purpose
of gathering subjective and objective information associated with diagnosing, treating, or
managing a clinical condition for which the DMEPOS is ordered. Telehealth encounters
used to satisfy the face-to-face requirement must meet the requirements of 42 CFR §§
410.78 and 414.65 for purposes of DMEPOS coverage.
History
(Rev. 10190; Issued: 06-19-2020; Effective: 01-01-2020; Implementation: 07-01- 2020)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
4ab84047927c264e4e2d5e85343c67c851310ffc48461f783bd7fc47dfc9cd0d
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