US · guidance
CMS Pub. 100-08, ch. 4, § 4.10.2.5.2
Denial of Payment to Beneficiaries and Others
If claims are submitted after the effective date of the exclusion by a beneficiary for items
or services furnished, ordered, or prescribed by an excluded provider in any capacity,
ACs and MACs shall:
• Pay the first claim submitted by the beneficiary and immediately give
notice of the exclusion.
• Not pay the beneficiary for items or services provided by an excluded party
more than 15 days after the date of the notice to the beneficiary or after the
effective date of the exclusion, whichever is later. The regulatory time
frame is 15 days; however, CMS allows an additional 5 days for mailing.
If claims are submitted by a laboratory or DME supplier for any items or services
ordered by a provider in any capacity excluded under §1156, or any items or services
ordered or prescribed by a physician excluded under §1128, ACs and MACs shall handle
the claims as above.
A. Notice to Beneficiaries
To ensure that the notice to the beneficiary indicates the proper reason for denial of
payment, ACs and MACs shall include the following language in the notice:
“We have received your claim for services furnished or ordered by on
. Effective , was excluded
from receiving payment for any items and services furnished in any capacity to Medicare
beneficiaries. This notice is to advise you that no payment will be made for any items or
services furnished by if rendered more than 20 days from the
date of this notice.”
B. Notice to Others
The Medicare Patient and Program Protection Act of 1987 provides that payment is
denied for any items or services ordered or prescribed by a provider excluded under
§§1128 or 1156. It also provides that payment cannot be denied until the supplier of the
items and services has been notified of the exclusion.
If claims are submitted by a laboratory or a DME company for any items or services
ordered or prescribed by a provider excluded under §§1128 or 1156, ACs and MACs shall:
• Pay the first claim submitted by the supplier and immediately give notice
of the exclusion.
• Do not pay the supplier for items or services ordered or prescribed by an
excluded provider in any capacity if such items or services were ordered or
prescribed more than 20 days after the date of notice to the supplier, or
after the effective date of the exclusion, whichever is later.
To ensure that the notice to the supplier indicates the proper reason for denial of
payment, ACs and MACs shall include the following language in the notice:
“We have received your claim for services ordered or prescribed by
on . Effective ,
was excluded from receiving payment for items or services
ordered or prescribed in any capacity for Medicare beneficiaries. This notice is to advise
you that no payment will be made for any items or services ordered or prescribed by
_ if ordered or prescribed more than 20 days from the date of
this notice.”
History
(Rev. 11032; Issued: 09-30-21; Effective: 10-12-21; Implementation: 11-10-21)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
73ab515781c8b24ac356ce0e41517e15dc696d084cdb0e8cfdf205c45698718d
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