US · guidance
CMS Pub. 100-06, ch. 7, § 50.9
I Controls – Provider Audit
I – Control
Number
Control Objective – Provider Audit
I.1 Interim, tentative and PIP payments to Medicare providers are
established, monitored and adjusted, if necessary, in a timely and
accurate manner in accordance with CMS general instructions and
provider payment files are updated in a timely and accurate manner.
Adjustments to interim payments shall be made to ensure that
payments approximate final program liability within established
ranges. Payment records are adequately protected. All applicable
CMS systems are properly updated.
I.2 Information received by the contractor from CMS or obtained from
other sources regarding new providers, change of ownership for an
existing provider, termination of a provider, or a change of
Medicare Administrative Contractor (MAC) are identified,
recorded, and processed in System Tracking for Audit and
Reimbursement (STAR) in a timely and accurate manner and
reflected in subsequent audit activities.
I.3 Provider Cost Reports are properly submitted and accepted in
accordance with CMS’ regulations, policies, and instructions.
Appropriate program policies and instructions are followed in
situations where the provider did not file a cost report. Cost report
submission information is timely and properly forwarded to the
proper CMS Systems.
I.4 Desk review procedures and work performed are documented and
are sufficient to obtain an accurate review of the submitted cost
report and are in accordance with the Uniform Desk Review (UDR)
Program. Documentation is established and maintained to identify
situations requiring a limited desk review or a full desk review.
I.5 Notices of Program Reimbursement (NPR) are issued accurately
and timely to providers and include all related documentation (e.g.
an audit adjustment report, copy of the final settled cost report).
I.6 Inputs to mandated systems regarding provider audit, settlement,
reopening, appeals, and reimbursement performance (STAR) are
complete, accurate and in compliance with program instructions.
Documentation supporting reports and inputs shall be maintained.
I.7 The contractor’s cost report reopening process is conducted in
accordance with CMS regulations and program policy.
I.8 Provider appeals (including both the Provider Reimbursement
Review Board (PRRB) and Contractor Appeals) are handled
appropriately. Jurisdictional questions are addressed and PRRB
timeframes for submission are observed.
I – Control
Number
Control Objective – Provider Audit
I.9 Control number I.9 reserved. Control not in use as of IOM revision
number 278.
I.10 An internal quality control process has been established and is
functioning in accordance with CMS instructions to ensure that
audit work performed on providers’ cost reports is accurate, meets
CMS quality standards, and results in program payments to
providers which are in accordance with Medicare law, regulations
and program instructions.
I.11 Cost reports are scoped and selected for audit or settled without
audit. Audit plans are approved by the Audit & Reimbursement
(A&R) Business Function Lead and adhere to CMS guidelines and
instructions.
I.12 The contractor’s audit process is conducted in accordance with
CMS manual instructions and timelines, i.e., timeframes for
issuance of the engagement letter, documentation requests, pre-exit
and exit conferences, and settlement of the audited cost report.
I.13 Communications of audit programs, desk review programs, CMS
audit and reimbursement policies, and other audit related
instructions are timely and accurately communicated to all
appropriate audit staff.
I.14 The contractor’s audit staff maintains its necessary knowledge and
skills by completing continuing education and training (CET)
required by CMS instructions, and documentation is maintained to
support compliance by each staff member.
I.15 Supervisory reviews of the audit and settlement process are
conducted and the policies and procedures for these reviews are
communicated to all supervisors in accordance with CMS program
instructions.
I.16 All cost reports where fraud and abuse is suspected shall be referred
to the Unified Program Integrity Contractor (UPIC) in accordance
with CMS and contractor instructions.
I.17 The contractor has processes and procedures in place to document
that supervisory reviews by provider audit department management
were completed on all provider audit Corrective Action Plans
(CAPs) from the establishment of the CAPs to the implementation
and validation of the CAPs.
I – Control
Number
Control Objective – Provider Audit
I.18 HITECH incentive payments for Medicare subsection (d) and critical
access hospitals are calculated properly, in accordance with CMS’
regulations, policies, and instructions. Data is properly entered into the
FISS screens in order for the HITECH system to generate the incentive
payments.
I.19 Notices of CAP Determination Letter are issued accurately and
timely to Hospices and include all related documentation.
End Section 50.9 – I Controls – Provider Audit: Back to Table of Contents
History
(Rev. 331, Issued: 11-15-19, Effective: 10-01-19, Implementation: 12-17- 19)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
8e2d55afbe254a06df301d50177614df3b647baa620b22fcf1edbbf3be6cffe5
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