US · guidance
CMS Pub. 100-06, ch. 4, § 10.1
Required Timeframes for Debt Collection Process for Provider Overpayments
Listed below are the general timeframes for most overpayment debt collection activities. There may
be instances, due to specific circumstances related to the debt, where these timeframes will not apply.
Timeframes (Based on
Date of Demand Letter) Medicare Contractor
Day 1
The accounts receivable (AR) is created, the
initial demand letter sent. Contractors shall
ensure that the dates for establishing the AR,
creating the demand letter and mailing the letter
are the same.
Day 15 Deadline for provider rebuttal request. A
rebuttal does not delay recoupment.
Day 16 Immediate Recoupment, if requested by the
provider starts by day 16.
Day 16
Recoupment shall begin for overpayments not
subject to Limitation on Recoupment
provisions of Section 935 (f)(2) of the MMA
unless the debt is in an excluded category (ERS
Request, an approved ERS, appeal or
bankruptcy).
Day 31 Interest shall begin to accrue if overpayment is
not paid in full by day 30.
Day 41
If not paid in full by day 40, recoupment begins
for overpayments subject to Limitation on
Recoupment provisions of Section 935(f)(2) of
the MMA unless in an excluded category (ERS
Request, an approved ERS, appeal or
bankruptcy).
Day 90
The contractor shall attempt to contact the
provider by telephone if the debt is 60 days
delinquent and not in a status excluded from
referral to Treasury.
Day 61-90 The contractor shall send the ITR on eligible
delinquent debts.
Day 126-150 Eligible delinquent debt shall be referred to
Treasury.
At least 7 days prior to
referral to Treasury
The contractor shall make a second call to the
provider before the debt is referred to Treasury.
Prior to Referral to
Treasury (DME Only)
The DME contractor shall follow instructions
in IOM Pub. 100-8, Chapter 15, related to
surety bond collection requirements.
History
(Rev. 259, Issued: 01-15-16 Effective: 02-16-16, Implementation: 02-16-16)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
ac69eaf583da0ea5896b4f21a40c1a2885f5cc12c4f30cef7e11b17487ca2b66
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