US · guidance
CMS Pub. 100-04, ch. 30, § 150.9
Processing Beneficiary Requests for Appeal
The term Medicare beneficiary identifier (Mbi) is a general term describing a
beneficiary's Medicare identification number. For purposes of this manual, Medicare
beneficiary identifier references both the Health Insurance Claim Number (HICN) and
the Medicare Beneficiary Identifier (MBI) during the new Medicare card transition
period and after for certain business areas that will continue to use the HICN as part of
their processes.
Where a beneficiary requests an appeal of the initial denial, process the appeal in the
normal fashion except that, where the appeal results in a reversal, include the following
special paragraph in the appeal notice sent to the beneficiary:
The supplier which furnished this item or service has been informed of
this decision and advised that it may collect its full charge for the item or
service.
Send the supplier which furnished the item or service a separate notice which clearly
identifies the item or service for which payment is being made (i.e., include the patient’s
name, Medicare beneficiary identifier, a description of the item or service billed by
procedure code, date and place of service, and amount of the charge. Include the
following language:
You were previously advised that Medicare payment could not be made for this
item or service. However, after reviewing this claim, we have determined that
payment may be made. Therefore, if you have already refunded the amounts you
collected from the beneficiary for this item or service, you may recollect these
amounts.
History
(Rev. 4250; Issued: 03-08-10; Effective: 04-08-19; Implementation: 04-08-19)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
07ca1f135ba3898a72c110b470b4e990c5bb338eb0c73b8c4046550f58adcffa
The link goes to the issuing authority’s own document — the one we read to produce this record. Where a source publishes whole titles rather than sections, your browser may need a moment to jump to the provision.
Unofficial copy of government-published law, reproduced from official sources with full provenance. Not an official publication; verify against official sources before relying on it in a filing. Records in the 'guidance' corpus, and only that corpus, are sub-regulatory (interpretive guidelines, survey procedures) and are not binding law. Validity bounds follow each jurisdiction's declared temporalBasis.