US · guidance
CMS Pub. 100-04, ch. 30, § 150.13
CMS Regional Office (RO) Referral Procedures
The term Medicare beneficiary identifier (Mbi) is a general term describing a
beneficiary's Medicare identification number. For purposes of this manual, Medicare
beneficiary identifier references both the Health Insurance Claim Number (HICN) and
the Medicare Beneficiary Identifier (MBI) during the new Medicare card transition
period and after for certain business areas that will continue to use the HICN as part of
their processes.
Prior to submitting any materials to the RO, the contractor will contact the RO to
determine how to proceed in referring a potential sanction case. When referring a
sanction case to the region, include in the sanction recommendation (to the extent
appropriate) the following:
Background of the Subject
The subject’s business name, address, Medicare beneficiary identifier, owner’s full name
and Social Security Number, Tax Identification Number (if different), and a brief
description of the subject’s special field of medical equipment and supplies business.
Origin of the Case
A brief description of how the violations were discovered.
Statement of Facts
A statement of facts in chronological order describing each failure to comply with the
refund requirements.
Documentation
Include copies of written correspondence and written summaries of any meetings or
telephone contacts with the beneficiaries and the supplier regarding the supplier’s failure
to make refunds. Include a listing of the following for each item or service not refunded
to the beneficiary by the supplier (grouped by beneficiary):
• Beneficiary Name and Medicare beneficiary identifier;
• Claim Control Number;
• Procedure Code (CPT-4 or HCPCS) of nonrefunded item or service;
• Procedure Code modifier;
• Date of Service;
• Place of Service Code;
• Submitted Charge;
• Units (quantity) of Item or Service; and
• Amount Requested to be Refunded.
Other Significant Issues
Include any information that may be of value to the RO while they review and possibly
develop a case to impose sanctions.
History
(Rev. 4250; Issued: 03-08-10; Effective: 04-08-19; Implementation: 04-08-19)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
dc27e697a878f117add2b94ab9845f7cd72d14e41630b114f867fe09ff0488af
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