US · guidance
CMS Pub. 100-04, ch. 28, § 70.6
Consolidation of the Claims Crossover Process
The term Medicare beneficiary identifier (Mbi) is a general term describing a beneficiary's Medicare
identification number. For purposes of this manual, Medicare beneficiary identifier references both the
Health Insurance Claim Number (HICN) and the Medicare Beneficiary Identifier (MBI) during the new
Medicare card transition period and after for certain business areas that will continue to use the HICN as part
of their processes.
Background – Medicare Claims Crossover Process—General
Through the Benefits Coordination & Recovery Center (BCRC), Medicare transmits outbound 837
Coordination of Benefit (COB) and Medigap claims to COB trading partners and Medigap plans,
collectively termed “trading partners,” on a post-adjudicative basis. This type of transaction, originating at
individual A/B MACs and DME MACs following their claims adjudication activities, includes incoming
claim data, as modified during adjudication if applicable, as well as payment data. All A/B MACs and
DME MACs are required to accept all ASC X12 837 segments and data elements permitted by the in-force
applicable guides on an initial ASC X12 837 professional or institutional claim from a provider, but they are
not required to use every segment or data element for Medicare adjudication. Segments and data elements
determined to be extraneous for Medicare claims adjudication shall, however, be retained by the A/B MACs
(Part B) and DME MACs within its store-and-forward repository (SFR). Incoming claims data shall be
subjected to standard syntax and applicable implementation guide (IG) edits prior to being deposited in the
SFR to assure non-compliant data will not be forwarded on to another payer as part of the Medicare
crossover process. SFR data shall be re-associated with those data elements used in Medicare claim
adjudication, as well as with payment data, to create an ASC X12 837 IG-compliant outbound
COB/Medigap transaction. The shared systems shall always retain the data in the SFR for a minimum of 6
months.
The ASC X12 837 institutional and professional implementation guides require that claims submitted for
secondary payment contain standard claim adjustment reason codes (CARCs) to explain adjudicative
decisions made by the primary payer. For a secondary claim to be valid, the amount paid by the primary
payer plus the amounts adjusted by the primary payer shall equal the billed amount for the services in the
claim. A tertiary payer to which Medicare may forward a claim may well need all data and adjustment
codes Medicare receives on a claim. A tertiary payer could reject a claim forwarded by Medicare if the
adjustment and payment data from the primary payer or from Medicare did not balance against the billed
amounts for the services and the claim. As a result, shared systems shall reject inbound Medicare Secondary
Payer (MSP) claims if the paid and adjusted amounts do not equal the billed amounts and if the claims lack
standard CARCs to identify adjustments to the total amount billed.
As a rule, the shared system maintainers shall populate an outbound COB/Medigap file as an ASC X12 837
flat file with the Employer Identification Number (EIN)/Tax ID or SSN (for a sole practitioner) present in
the provider’s file, unless otherwise specified within §70.6.5 or §70.6.6 of this chapter. With the adoption of
the National Provider Identifier (NPI), the shared system shall report qualifier XX in NM108 and the NPI
value in NM109. The shared system shall report the provider’s EIN/TAX ID within the REF segment of the
billing provider loop, as appropriate. In addition, unless otherwise stated within §70.6.5 or §70.6.6 of this
chapter, the shared systems shall populate the provider loops on outbound ASC X12 837 claims with the
provider’s first name, last name, middle initial, address, city, state and zip code as contained in the Medicare
provider files, the information for which is derived from the Provider Enrollment Chain and Ownership
System (PECOS).
Background—Specific COBA Crossover Process
The CMS has streamlined the claims crossover process to better serve its customers. Under the consolidated
claims crossover process, trading partners execute national agreements called Coordination of Benefits
Agreements (COBAs) with CMS’s BCRC. Through the COBA process, each COBA trading partner will
send one national eligibility file that includes eligibility information for each Medicare beneficiary that it
insures to the BCRC. The BCRC will transmit the beneficiary eligibility file(s) to the Common Working
File (CWF) via the HUBO maintenance transaction. The transaction is also termed the “Beneficiary Other
Insurance (BOI)” auxiliary file. (See Pub.100-04, chapter 27, §80.4 for more details about the contents of
the BOI auxiliary file.)
During August 2003, the CMS modified CWF to accept both the HUBO (BOI) transaction on a regular basis
and COBA Insurance File (COIF) as a weekly file replacement. Upon reading both the BOI and the COIF,
CWF applies each COBA trading partner’s claims selection criteria against processed claims with service
dates that fall between the effective and termination date of one or more BOI records.
Upon receipt of a BOI reply trailer (29) that contains (a) COBA ID (s) and other crossover information
required on the Health Insurance Portability and Accountability Act (HIPAA) ASC X12 835 Electronic
Remittance Advice (ERA), all A/B MACs and DME MACs shall send processed claims via an ASC X12 837
COB flat file or National Council for Prescription Drug Programs (NCPDP) file to the BCRC. The BCRC, in
turn, will cross the claims to the COBA trading partner in the HIPAA ASC X12 837 or NCPDP formats,
following its validation that the incoming Medicare claims are formatted correctly and pass HIPAA or
NCPDP compliance editing.
In addition, CMS shall arrange for the invoicing of COBA trading partners for crossover fees.
For more information regarding the COBA Medigap claim-based crossover process, which was enacted on
October 1, 2007, consult §70.6.4 of this chapter.
I. A/B MAC (Part A, Part B, or Part HHH) or DME MAC Actions Relating to CWF Claims
Crossover Exclusion Logic
A. Determination of Beneficiary Liability for Claims with Denied Services
Effective with the January 2005 release, the A/B MAC (Part B) and DME MAC shared systems shall include
an indicator “L” (beneficiary is liable for the denied service[s]) or “N” (beneficiary is not liable for the denied
service[s]) in an available field on the HUBC and HUDC queries to CWF for claims on which all line items
are denied. The liability indicators (L or N) shall be reflected at the header or claim level rather than at the
line level.
For purposes of applying the liability indicator L or N at the header/claim level and, in turn, including such
indicators in the HUBC or HUDC query to CWF, the A/B MACs (Part B) and DME MAC shared systems
shall follow these business rules:
• The L or N indicators are not applied at the header/claim level if any service on the claim is payable
by Medicare;
• The “L” indicator is applied at the header/claim level if the beneficiary is liable for any of the denied
services on a fully denied claim; and
• The “N” indicator is applied at the header/claim level if the beneficiary is not liable for all of the
denied services on a fully denied claim.
Effective with October 2007, the CWF maintainer shall create a 1-byte beneficiary liability indicator field
within the header of its HUIP, HUOP, HUHH, and HUHC Part A claims transactions (valid values for the
field=“L,” “N,” or space).
As A/B MACs (Part A) and A/B MACs (Part HHH) adjudicate claims and determine that the beneficiary
has payment liability for any part of the fully denied services or service lines, they shall set an “L” indicator
within the newly created beneficiary liability field in the header of their HUIP, HUOP, HUHH, and HUHC
claims that they transmit to CWF. In addition, as A/B MACs (Part A) and A/B MACs (Part HHH)
adjudicate claims and determine that the beneficiary has no payment liability for any of the fully denied
services or service lines - that is, the provider must absorb all costs for the fully denied claims - they shall
include an “N” beneficiary indicator within the designated field in the header of their HUIP, HUOP, HUHH,
and HUHC claims that they transmit to CWF. NOTE: A/B MACs (Part A) and A/B MACs (Part HHH)
shall not set the “L” or “N” indicator on partially denied/partially paid claims.
Upon receipt of an HUIP, HUOP, HUHH, or HUHC claim that contains an “L” or “N” beneficiary liability
indicator, CWF shall read the COBA Insurance File (COIF) to determine whether the COBA trading partner
wishes to receive “original” fully denied claims with beneficiary liability (crossover indicator “G”) or
without beneficiary liability (crossover indicator “F”) or “adjustment” fully denied claims with beneficiary
liability (crossover indicator “U”) or without beneficiary liability (crossover indicator “T”).
If CWF determines that the COBA trading partner wishes to exclude the claim, as per the COIF, it shall
suppress the claim from the crossover process.
CWF shall post the appropriate crossover disposition indicator in association with the adjudicated claim on
the HIMR detailed history screen (see §80.5 of this chapter).
In addition, the CWF maintainer shall create and display the new 1-byte beneficiary liability indicator field
within the HIMR detailed history screens (INPL, OUTL, HHAL, and HOSL), to illustrate the indicator (“L”
or “N”) that appeared on the incoming HUIP, HUOP, HUHH, or HUHC claim transaction.
CWF Editing for Incorrect Values
If an A/B MAC (Part A) or A/B MAC (Part HHH) sends values other than “L,” “N,” or space in the newly
defined beneficiary liability field in the header of its HUIP, HUOP, HUHH, or HUHC claim, CWF shall
reject the claim back to the A/B MAC for correction. Following receipt of the CWF rejection, the A/B
MAC (Part A) and A/B MAC (Part HHH) shall change the incorrect value placed within the beneficiary
liability field and retransmit the claim to CWF.
B. Developing a Capability to Treat Entry Code “5” and Action Code “3” Claims As Recycled
“Original” Claims For Crossover Purposes
Effective with July 2007, in instances when CWF returns an error code 5600 to an A/B MAC and DME
MAC, thereby causing it to reset the claim’s entry code to “5” and action code to “3,” the MAC shall set a
newly developed “N”(non-adjustment) claim indicator (“treat as an original claim for crossover purposes”)
in the header of the HUBC, HUDC, HUIP, HUOP, HUHH, and HUHC claim in the newly defined field
before retransmitting the claim to CWF. The A/B MAC and DME MAC shared system shall then resend the
claim to CWF.
Upon receipt of a claim that contains entry code “5” or action code “3” with a non-adjustment claim header
value of “N,” the CWF shall treat the claim as if it were an “original” claim (i.e., as entry code “1” or action
code “1”) for crossover inclusion or exclusion determinations. If CWF subsequently determines that the
claim meets all other inclusion criteria, it shall mark the claim with an “A” (“claim was selected to be
crossed over”) crossover disposition indicator.
Following receipt of a Beneficiary Other Insurance (BOI) reply trailer (29) for the recycled claim, the A/B
MACs’ and DME MACs’ shared systems shall ensure that, as part of their ASC X12 837 flat file creation
processes, they populate the 2300 loop CLM05-3 (Claim Frequency Type Code) segment with a value of
“1” (original). In addition, the A/B MACs’ and DME MACs’ shared systems shall ensure that, as part of
their ASC X12 837 flat file creation process, they do not create a corresponding 2330 loop REF*T4*Y
segment, which typically signifies “adjustment.”
C. Developing a Capability to Treat Claims with Non-Adjustment Entry or Action Codes as
Adjustment Claims For Crossover Purposes
Effective with July 2007, in instances where A/B MACs and DME MACs must send adjustment claims to
CWF as entry code “1” or as action code “1” (situations where CWF has rejected the claim with edit 6010),
they shall set an “A” indicator in a newly defined field within the header of the HUBC, HUDC, HUIP,
HUOP, HUHH, or HUHC claim.
If A/B MACs and DME MACs send a value other than “A” or spaces within the newly designated header
field within their HUBC, HUDC, HUIP, HUOP, HUHH, and HUHC claims, CWF shall apply an edit to
reject the claim back to the MAC. Upon receipt of the CWF rejection edit, the MACs’ systems shall correct
the invalid value and retransmit the claim to CWF for verification and validation.
Upon receipt of a claim that contains entry code “1” or action code “1” with a header value of “A,” the CWF
shall take the following actions:
• Verify that, as per the COIF, the COBA trading partner wishes to exclude either adjustments,
monetary adjustments, non-monetary, or both; and
• Suppress the claim if the COBA trading partner wishes to exclude either adjustments, monetary
adjustments, non-monetary, or both.
NOTE: The expectation is that such claims do not represent mass adjustments tied to the MPFS or mass
adjustments-other.
If A/ B MACs and DME MACs receive a BOI reply trailer (29) on a claim that had an “A” indicator set in
its header, the A/B MACs’ or DME MACs’ systems shall ensure that, as part of their ASC X12 837 flat file
creation processes, they populate the 2300 loop CLM05-3 (“Claim Frequency Type Code”) segment with a
value that designates “adjustment” rather than “original” to match the 2330B loop REF*T4*Y that they
create to designate “adjustment claim.”
If an A/B MAC’s or DME MAC’s shared system does not presently create a loop 2330B REF*T4*Y to
designate adjustments, it shall not make a change to do so as part of this instruction.
Correcting Invalid Claim Header Values Sent to CWF
If A/B MACs and DME MACs send a value other than “A,” “N,” or spaces within the newly designated
header field within their HUBC, HUDC, HUIP, HUOP, HUHH, and HUHC claims, CWF shall apply an edit
to reject the claim back to the A/B MAC or DME MAC. Upon receipt of the CWF rejection edit, the A/B
MACs’ or DME MACs’ systems shall correct the invalid value and retransmit the claim to CWF for
verification and validation.
D. CWF Identification of National Council for Prescription Drug Claims
Currently, the DME MAC shared system is able to identify, through the use of an internal indicator, whether a
submitted claim is in the National Council for Prescription Drug Programs (NCPDP) format. Effective with
January 2005, the DME MAC shared system shall pass an indicator “P” to CWF in an available field on the
HUDC query when the claim is in the NCPDP format. The indicator “P” should be included in a field on the
HUDC that is separate from the fields used to indicate whether a beneficiary is liable for all services that are
completely denied on his/her claim.
The CWF shall read the new indicators passed via the HUBC or HUDC queries for purposes of excluding 100
percent denied claims with or without beneficiary liability and NCPDP claims. After applying the claims
selection options, CWF will return a BOI reply trailer (29) to the A/B MAC or DME MAC only in those
instances when the COBA trading partner expects to receive a Medicare processed claim from the BCRC.
Effective with July 2007, CWF shall reject claims back to DME MACs if their HUDC claim contains a value
other than “P” in the established field used to identify NCPDP claims.
E. CWF Identification and Auto-Exclusion of ASC X12 837 Professional Claims That Contain Only
Physician Quality Reporting Initiative (PQRI) Codes
Effective October 6, 2008, the CWF maintainer shall create space within the header of its HUBC claim
transmission for a 1-byte PQRI indicator (valid values=Q or space).
In addition, CWF shall create a 2-byte field on page 2 of the HIMR claim detail in association with the new
category “COBA Bypass” for the value “BQ,” which shall designate that CWF auto-excluded the claim
because it contained only PQRI codes (see §80.5 of this chapter for more details regarding the bypass
indicator).
Prior to transmitting the claim to CWF for normal processing, the A/B MAC (Part B) shared system shall
input the value “Q” in the newly defined PQRI field in the header of the HUBC when all service lines on a
claim contain PQRI (status M) codes.
Upon receipt of a claim that contains a “Q” in the newly defined PQRI field (which signifies that the claim
contains only PQRI codes on all service detail lines, CWF shall auto-exclude the claim from the national
COBA eligibility file-based and Medigap claim-based crossover processes. Following exclusion of the
claim, CWF shall populate the value “BQ” in association with the newly developed “COBA Bypass” field
on page 2 of the HIMR A/B MAC (Part B) and DME MAC claim detail screens.
Prior to October 6, 2008, all A/B MACs and DME MACs shall update any of their provider customer
service materials geared towards crossover claims related inquiries to reflect the newly developed “BQ” bypass value, which designates that CWF auto-excluded the claim because it only contained PQRI codes.
The Next Generation Desktop (NGD) contractor shall also modify its user screens and documentation to
reflect the new “BQ” code.
F. CWF Identification and Exclusion of Claims Containing Placeholder National Provider Identifiers
(NPIs)
Effective October 6, 2008, the CWF maintainer shall create space within the header of its HUIP, HUOP,
HUHH, HUHC, HUBC, and HUDC claims transactions for a new 1-byte “NPI-Placeholder” field
(acceptable values=Y or space).
In addition, the CWF maintainer shall create space within page two (2) of the HIMR detail of the claim
screen for 1) a new category “COBA Bypass”; and 2) a 2-byte field for the indicator “BN.” (See Pub. 100-
04, chapter 27, §80.5 for more details regarding the “BN” bypass indicator.)
NOTE: With the implementation of the October 2008 release, the CWF maintainer shall remove all current
logic for placeholder provider values with the implementation of this new solution for identifying claims
that contain placeholder provider values.
As A/B MACs and DME MACs adjudicate non VA MRA claims that fall within any of the NPI placeholder
requirements, their shared system shall take the following combined actions:
1) Input a “Y” value in the newly created “NPI Placeholder” field on the HUIP, HUOP, HUHH,
HUHC, HUBC, or HUDC claim transaction if a placeholder value exists on or is created
anywhere within the SSM claim record. NOTE: The A/B MAC and DME MAC shared systems
shall include spaces within the “NPI Placeholder” field when the claim does not contain a
placeholder NPI value; and
2) Transmit the claim to CWF, as per normal requirements.
Upon receipt of claims where the NPI Placeholder field contains the value “Y,” CWF shall auto-exclude the
claim from the national COBA crossover process. In addition, CWF shall populate the value “BN” in
association with the newly developed “COBA Bypass” field on page 2 of the HIMR Part B and DME MAC
claim detail screen and on page 3 of the HIMR intermediary claim detail screen. (See Pub.100-04, chapter
27, §80.4 for more details.)
Prior to October 6, 2008, all A/B MACs and DME MACs shall update any of their provider customer service
materials geared towards crossover claims related inquiries to reflect the newly developed “BN” by-pass
value, which designates that CWF auto-excluded the claim because it contained a placeholder provider value.
The Next Generation Desktop (NGD) contractor shall also modify its user screens and documentation to
reflect the new “BN” code.
G. New CWF Requirements for Other Federal Payers
Effective with October 3, 2011, the CWF maintainer shall expand its logic for “Other Insurance,” which is
COIF element 176, to include TRICARE for Life (COBA ID 60000-69999) and CHAMPVA (COBA ID
80214), along with State Medicaid Agencies (70000-79999), as entities eligible for this exclusion.
Through these changes, if either TRICARE for Life or CHAMPVA wishes to invoke the “Other Insurance”
exclusion, and if element 176 is marked on the COIF for these entities, CWF shall suppress claims from the
national COBA crossover process if it determines that the beneficiary has active additional supplemental
coverage.
As part of this revised “Other Insurance” logic for TRICARE and CHAMPVA, CWF shall interpret
“additional supplemental coverage” as including entities whose COBA identifiers fall in any of the
following ranges:
00001-29999 (Supplemental);
30000-54999 (Medigap eligibility-based);
80000-80213 (Other Insurer); and
80215-88999 (Other Insurer).
The “Other Insurance” logic for State Medicaid Agencies includes all of the following COBA ID ranges:
00001-29999 (Supplemental);
30000-54999 (Medigap eligibility-based);
60000-69999 (TRICARE);
80000-80213 (Other Insurance)
80214 (CHAMPVA)
80215-88999 (Other Insurer).
NOTE: As of October 3, 2011, CWF shall now omit COBA ID range 89000-89999 as part of its Other
Insurance logic for State Medicaid Agencies.
CWF shall mark claims that it excludes due to “Other Insurance” with crossover disposition indicator “M”
when storing them within the CWF claims history screens. (See §80.5 of chapter 27 for additional
information concerning this indicator.)
II. A/B MAC and DME MAC Actions Relating to CWF Claims Crossover Inclusion or
Inclusion/Exclusion Logic
A. Inclusion of Two Categories of Mass Adjustment Claims for Crossover Purposes
All A/ B MACs and DME MACs shall continue to identify mass adjustment claims-MPFS and mass
adjustment claims—other by including an “M” (mass adjustment claims—MPFS) or “O” (mass adjustment
claims—other) within the header of the HUIP, HUOP, HUHH, HUHC, HUBC, and HUDC claim
transactions, as specified in Pub.100-04, chapter 27, §80.6. (Refer to Pub.100-04, chapter 27, §80.8 for CWF
specific requirements relating to the unique inclusion of mass adjustment claims for crossover purposes.)
Effective January 5, 2009, the BCRC, at CMS’s direction, modified the COIF to allow for the unique
inclusion of mass adjustment claims—MPFS updates and mass adjustment claims—other. The CWF
maintainer shall 1) create these new fields, along with accompanying 1-byte file displacement, within its
version of the COIF; and 2) accept and process these new fields when the BCRC transmits them as part of
its regular COIF updates.
Upon receipt of a HUIP, HUOP, HUHH, HUHC, HUBC, or HUDC claim transaction that contains an “M”
or “O” mass adjustment indicator, CWF shall undertake all additional actions with respect to determination
as to whether the claim should be included or excluded for crossover purposes as specified in chapter 27,
§80.8.
A/B MAC and DME MAC Flat File Requirements
Before the A/B MAC and DME MAC shared systems send “mass adjustment claims—MPFS” to the BCRC
via an ASC X12 837 flat file transmission, they shall take the following actions with respect to the fields that
correspond to the loop 2300 NTE01 and NTE02 segments on the ASC X12 837 COB flat file only if there
was not a pre-existing 2300 NTE segment on the incoming Medicare claim:
1) Populate “ADD” in the field that corresponds to NTE01; and
2) Populate “MP,” utilizing bytes 01 through 02, in the field that corresponds to NTE02.
Before the A/B MAC and DME MAC shared systems send “mass adjustment claims—other” to the BCRC
via an ASC X12 837 flat file transmission, they shall take the following actions with respect to the fields that
correspond to the loop 2300 NTE01 and NTE02 segments on the 837 COB flat file only if there was not a
pre-existing 2300 NTE segment on the incoming Medicare claim:
1) Populate “ADD” in the field that corresponds to NTE01; and
2) Populate “MO,” utilizing bytes 01 through 02, in the field that corresponds to NTE02.
B. Inclusion and Exclusion of Recovery Audit Contractor (RAC)-Initiated Adjustment Claims
Effective January 5, 2009, at CMS’s direction, the BCRC modified the COIF to allow for the unique inclusion
and exclusion of RAC-initiated adjustment claims. The CWF maintainer shall 1) create these new fields,
along with accompanying 1-byte file dis-placement, within its version of the COIF; and 2) accept and process
these new fields when the BCRC transmits them as part of its regular COIF updates. In addition, the CWF
maintainer shall create a 1-byte RAC adjustment value in the header of its HUIP, HUOP, HUHH, HUHC,
HUBC, and HUDC claims transactions (valid values=“R” or spaces).
Through this instruction, all A/B MAC and DME MAC shared systems shall develop a method for uniquely
identifying all varieties of RAC-requested adjustments, which occur as the result of post-payment review
activities.
NOTE: Currently, fewer than five (5) MACs process RAC adjustments.
Prior to sending its processed 11X and 12X type of bill RAC-initiated adjustment transactions to CWF for
normal verification and validation, the A/B MAC (Part A) and A/B MAC (Part HHH) shared system shall
input the “R” indicator in the newly defined header field of the HUIP claim transaction if the RAC
adjustment claim meets either of the following conditions:
1) The claim resulted in Medicare changing its payment decision from paid to denied (i.e., Medicare
paid $0.00 as a result of the adjustment performed); or
2) The claim resulted in a Medicare adjusted payment that falls below the amount of the inpatient
hospital deductible.
Prior to sending RAC-initiated adjustment claims with all other type of bill designations to CWF for
normal processing, the A/ B MAC (Part A) and A/B MAC (Part HHH) shared system shall input an “R”
indicator in the newly defined header field of the HUOP, HUHH, and HUHC claim.
Prior to sending their processed RAC adjustment transactions to CWF for normal verification and
validation, the A/B MAC (Part B) and DME MAC shared systems shall input the “R” indicator in the newly
defined header field of the HUBC and HUDC claim transactions.
Unique COBA ID Assignment to Trading Partners That Accept RAC-Initiated Adjustment Claims
Only and Attendant A/B MAC and DME MAC Responsibilities
The BCRC will assign a unique COBA ID range (88000-88999) to COBA trading partners that elect to
“include” RAC-initiated adjustment claims for crossover purposes and will not, at CMS’s direction, charge
the trading partner the standard crossover fee for that category of adjustment claims. Therefore, when A/B
MACs and DME MACs receive a BOI reply trailer (29) on a claim that contains only a COBA ID in the
range 88000 through 88999 (which designates RAC adjustment), the A/B MAC and DME MAC shall not
expect payment for the claim.
Before the A/B MAC and DME MAC shared systems send “tagged” RAC-initiated adjustment claims to the
BCRC via an ASC X12 837 flat file transmission, they shall take the following actions with respect to the
fields that correspond to the loop 2300 NTE01 and NTE02 segments on the ASC X12 837 COB flat file
only if there was not a pre-existing 2300 NTE segment on the incoming Medicare claim:
1) Populate “ADD” in the field that corresponds to NTE01; and
2) Populate “RA,” utilizing bytes 01 through 02, in the field that corresponds to NTE02.
III. CWF Crossover Processes In Association with the Coordination of Benefits Contractor
A. CWF Processing of the COBA Insurance File (COIF) and Returning of BOI Reply Trailers
Effective July 6, 2004, the BCRC began to send initial copies of the COBA Insurance File (COIF) to the
nine CWF host sites. The COIF contains specific information that will identify the COBA trading partner,
including name, COBA ID, address, and tax identification number (TIN). It also contains each trading
partner’s claims selection criteria along with an indicator (Y=Yes or N=No) of whether the trading partner
wishes its name to be printed on the Medicare Summary Notice (MSN). Effective with the October 2004
systems release, the COIF also contains a 1-digit Test/Production Indicator that will identify whether a
COBA trading partner is in test (T) or production (P) mode. The CWF shall return that information as part
of the BOI reply trailer (29) to A/B MACs and DME MACs.
Upon receipt of a claim, CWF shall take the following actions:
• Search for a COBA eligibility record on the BOI auxiliary record for each beneficiary and obtain the
associated COBA ID(s) [NOTE: There may be multiple COBA IDs associated with each
beneficiary.];
• Refer to the COIF associated with each COBA ID NOTE: The CWF shall pull the COBA ID from
the BOI auxiliary record to obtain the COBA trading partner’s name and claims selection criteria;
• Apply the COBA trading partner’s selection criteria; and
• Transmit a BOI reply trailer to the A/B MAC and DME MAC only if the claim is to be sent, via 837
COB flat file or NCPDP file, to the BCRC to be crossed over.
B. BOI Reply Trailer and Claim-based Reply Trailer Processes
1. BOI Reply Trailer Process
For eligibility file-based crossover, all A/B MACs and DME MACs shall send processed claims
information to the BCRC for crossover to a COBA trading partner in response to the receipt of a
CWF BOI reply trailer (29). A/B MACs and DME MACs will only receive a BOI reply trailer (29)
under the consolidated crossover process for claims that CWF has selected for crossover after
reading each COBA trading partner’s claims selection criteria as reported on the weekly COIF
submission.
When a BOI reply trailer (29) is received, the COBA assigned ID will identify the type of crossover
(see the Data Elements Required for the BOI Aux File Record Table in Chapter 27, §24). Although
each COBA ID will consist of a five-digit prefix that will be all zeroes, A/B MACs and DME MACs
are only responsible for picking up the last five digits within these ranges, which will be right
justified in the COBA number field. In addition to the trading partner’s COBA ID, the BOI reply
trailer shall also include the COBA trading partner name (s), an “A” crossover indicator that
specifies that the claim has been selected to be crossed over, and a one-digit indicator [“Y”=Yes;
“N”=No] that specifies whether the COBA trading partner’s name should be printed on the
beneficiary MSN. As discussed above, effective with the October 2004 systems release, CWF shall
also include a 1-digit Test/Production Indicator on the BOI reply trailer (29) that is returned to the
A/B MACs and DME MACs.
MSN Crossover Messages
Effective with the October 2004 systems release, the A/ B MACs and DME MACs began to receive
BOI reply trailers (29) that contain an MSN indicator “Y” (Print trading partner name on MSN) or
“N” (Do not print trading partner name on MSN).
When a COBA trading partner is in full production (Test/Production Indicator=P), the A/ B MAC
and DME MAC shall read the MSN indicator returned on the BOI reply trailer (29). If the A/B
MAC or DME MAC receives an MSN indicator “N,” it shall print its generic crossover message(s)
on the MSN rather than including the trading partner’s name. Examples of existing generic MSN
messages include the following:
(For all COBA ID ranges other than Medigap)
MSN #35.1 - “This information is being sent to private insurer(s). Send any questions regarding
your benefits to them.”
(For the Medigap COBA ID range)
MSN#35.2 - “We have sent your claim to your Medigap insurer. Send any questions regarding your
Medigap benefits to them.”
Beginning with the October 2004 systems release, A/B MACs and DME MACs shall follow these
procedures when determining whether to update its claims history to show that a beneficiary’s claim
was selected by CWF to be crossed over.
• If the A/B MAC or DME MAC receives a BOI reply trailer (29) that contains a
Test/Production Indicator “T,” it shall not update its claims history to show that a
beneficiary’s claim was selected by CWF to be crossed over.
• If the A/B MAC or DME MAC receives a BOI reply trailer (29) that contains a
Test/Production Indicator “P,” it shall update its claims history to show that a beneficiary’s
claim was selected by CWF to be crossed over.
Effective January 5, 2009, when CWF returns a BOI reply trailer (29) to an A/B MAC and DME
MAC that contains only a COBA ID in the range 89000 through 89999, the A/B MAC and DME
MAC shared system shall suppress all crossover information, including name of insurer and generic
message#35.1, from all beneficiary MSNs.
A/B MACs and DME MACs shall not update their claims histories to reflect transference of
“tagged” claims with COBA ID range 89000 through 89999 to the BCRC.
ASC X12 835 (Electronic Remittance Advice)/Provider Remittance Advice Crossover Messages
Beginning with the October 2004 release, when CWF returns a BOI reply trailer (29) that contains a
“T” Test/Production Indicator to the A/B MACs and DME MACs, they shall not print information
received from the BOI reply trailer (29) in the required crossover fields on the ASC X12 835
Electronic Remittance Advice or other provider remittance advices that are in production.
Beginning with the October 2004 release, when CWF returns a BOI reply trailer (29) that contains a
“P” Test/Production Indicator to the A/B MACs and DME MACs, they shall use the returned BOI
trailer information to take the following actions on the provider’s 835 Electronic Remittance Advice:
a. Input code 19 in CLP-02 (Claim Status Code) in Loop 2100 (Claim Payment Information) of
the 835 ERA (v. 4010-A1). [NOTE: Record “20” in CLP-02 (Claim Status Code) in Loop
2100 (Claim Payment Information) when Medicare is the secondary payer.]
b. Update the 2100 Loop (Crossover Contractor Name) on the 835 ERA as follows:
• NM101 [Entity Identifier Code]—Use “TT,” as specified in the 835 Implementation Guide.
• NM102 [Entity Type Qualifier]—Use “2,” as specified in the 835 Implementation Guide.
• NM103 [Name, Last or Organization Name]—Use the COBA trading partner’s name that
accompanies the first sorted COBA ID returned to you on the BOI reply trailer.
• NM108 [Identification Code Qualifier]—Use “PI” (Payer Identification)
• NM109 [Identification Code]—Use the first COBA ID returned to you on the BOI reply trailer.
(See line 24 of the BOI aux. file record
Effective with January 5, 2009, if CWF returns only COBA ID range 89000 through 89999 on a BOI
reply trailer (29) to an A/B MAC and DME MAC, the associated shared system shall suppress all
crossover information (the entire 2100 loop) on the 835 ERA.
CWF Sort Routine for Multiple COBA IDs
Effective with October 3, 2011, when a beneficiary’s claim is associated with more than one COBA
ID (i.e., the beneficiary has more than one health insurer/benefit plan that pays after Medicare), CWF
shall sort the COBA IDs and trading partner names in the following order on the returned BOI reply
trailer (29): 1) Eligibility-based Medigap (30000-54999); 2) Medigap claim-based (55000-59999); 3)
Supplemental (00001-29999); 4) Other Insurer (80000-80213); 5) Other Insurance (80215-88999); 6)
TRICARE (60000-69999); 7) CHAMPVA (80124); 8) Medicaid (70000-79999); and 9) Other-Health Care Pre-payment Plan [HCPP] (89000-89999). When two or more COBA IDs fall in the
same range (see element 24 of the “Data Elements Required for the BOI Aux File Record” Table in
chapter 27, §80.4 for more details), CWF shall sort numerically within the same range.
IV. A/B MAC and DME MAC Actions Relating to the Transition to the ASC X12 837 Version 5010
and NCPDP Version D.O
A. CWF COIF and BOI Reply Trailer (29) Processes
Effective January 5, 2009, the BCRC , at CMS’s direction, created a new 1-byte “5010 Test/Production
Indicator” and a new 1-byte “NCPDP D.0 Test/Production Indicator” on the COBA Insurance File [COIF]
(valid values= “N”—not applicable or not ready as yet; “T”—test; “P”—production). In addition, the CWF
maintainer shall add a new “5010 Test/Production Indicator” and an “NCPDP D.0 Test/Production
Indicator” to the BOI reply trailer (29) format. (See Pub.100-04 chapter 27, §80.7 for additional details
regarding CWF requirements relating to the new crossover claim formats.)
B. Transmission of the COB Flat File or NCPDP File to the BCRC
Regardless of whether a COBA trading partner is in test mode (Test/Production Indicator returned via the
BOI reply trailer 29=T) or production mode (Test/Production Indicator returned via the BOI reply trailer
29=P), A/B MACs and DME MACs shall transmit all non-NCPDP claims received with a COBA ID via a
BOI reply trailer to the BCRC in an ASC X12 837 flat file, as described in Transmittal AB-03-060. In a
separate transmission, DME MACs shall send the claims received in the NCPDP file format to the BCRC.
A/B MACs and DME MACs shall enter the 5-digit COBA ID picked up from the BOI reply trailer (29) in
the 1000B loop of the NM1 segment in the NM109 field. In a situation where multiple COBA IDs are
received for a claim, A/B MACs and DME MACs shall send a separate ASC X12 837 or NCPDP
transaction to the BCRC for each COBA ID. A/B MACs and DME MACs shall perform the transmission at
the end of their regular batch cycle, when claims are removed from their payment floor, to ensure crossover
claims are not processed by the COBA trading partner prior to Medicare’s final payment. Transmission to
the BCRC shall occur via Connect: Direct or other CMS dictated connectivity.
Effective with October 4, 2005, when the A/B MAC and DME MAC shared systems transfer processed
claims to the BCRC as part of the COBA process, they shall include an additional 1-digit alpha character
(“T”=test or “P”=production) as part of the BHT03 identifier (Beginning of the Hierarchical Transaction
Reference Identification) that is included within the ASC X12 837 flat file or NCPDP submissions. The
shared systems shall determine that a COBA trading partner is in test or production mode by referring to the
BOI reply trailer (29) originally received from CWF for the processed claim. (See §70.6.1 of this chapter for
further details about the BHT03 identifier.)
Effective October 2, 2006, the Virtual Data Center (VDC), formerly the Enterprise Data Centers (EDCs),
shall transmit a combined COBA “test” and “production” ASC X12 837 flat file and a combined “test” and
“production” NCPDP file, as applicable, to the BCRC.
NOTE: This requirement changes the direction previously provided in October 2005 through the issuance
of Transmittal 586.
Flat File Conventions for Transmission to the BCRC For Production COBA Crossover Claims Prior
to July 2012
With respect to ASC X12 837 COB flat file submissions to the BCRC, A/B MACs (Part B) and DME
MACs shall observe these process rules:
The following segments shall not be passed to the BCRC:
1. ISA (Interchange Control Header Segment);
2. IEA (Interchange Control Trailer Segment);
3. GS (Functional Group Header Segment); and
4. GE (Functional Group Trailer Segment).
The 1000B loop of the NM1 segment denotes the crossover partner. If multiple COBA IDs are received via
the BOI reply trailer, the shared system shall ensure that a separate ASC X12 837 transaction should be
submitted for each COBA ID received. As the crossover partner information will be unknown to the
standard systems, the following fields should be formatted as indicated for the NM1 segment:
NM103—Use spaces; and
NM109—Include COBA ID (5-digit COBA ID picked up from the BOI reply trailer 29).
The 2010BA loop denotes the subscriber information. If available, the subscriber name, address, and policy
number should be used to complete the NM1, N3, and N4 segments. If unknown, the segments should be
formatted as follows, with BCRC completing any missing information:
NM1 segment—For NM103, NM104, NM105, and NM107, use spaces;
NM1 segment—For NM109, include beneficiary’s Medicare beneficiary identifier;
N3 segment—Use all spaces; and
N4 segment—Use all spaces.
The 2010BB loop denotes the payer name. Per the HIPAA Implementation Guide (IG), this loop should
define the secondary payer when sending the claim to the second destination payer. Consequently, given
that the payer related to the COBA ID will be unknown by the standard systems, the NM1, N3, and N4
segments should be formatted as follows, with BCRC completing any missing information:
NM1 segment—For NM103, use spaces;
NM1 segment—For NM109, include the COBA ID (5-digit COBA ID picked up from the BOI reply
trailer 29);
N3 segment—Use all spaces; and
N4 segment—Use all spaces.
The 2330B loop denotes other payers for the claim. If multiple COBA IDs are returned via the BOI reply
trailer, payer information for the additional COBA IDs will be unknown. As with the 2010BB loop, the
NM1 segment should be formatted as follows, with BCRC completing any missing information:
NM103—Use spaces; and
NM109—Include COBA ID (5-digit COBA ID picked up from the BOI reply trailer 29).
The 2330B loop shall be repeated to allow for the inclusion of the name (NM103) and associated Trading
Partner ID (NM109) for each existing trading partner.
The 2320 loop denotes other subscriber information. Within the SBR segment, the SBR03 and SBR04
segments are used to define the group/policy number and insured group name, respectively. If the
information is available for these fields, those values should be propagated accordingly for both current
trading partners and COBA trading partners. The BCRC will inspect these values for COBA related
eligibility based claims and overlay as appropriate. Spaces should only be used for COBA-related
situations.
SBR01—Treat as normally do.
With respect to ASC X12 837 COB flat file submissions to the BCRC, A/B MACs (Part A) and A/B MACs
(Part HHH) shall observe these process rules:
As the ISA, IEA, and GS segments are included in the “100” record with other required segments,
the “100” record must be passed to the BCRC. However, as the values for these segments will be
recalculated, spaces may be placed in all of the fields related to the ISA, IEA, and GS segments.
The 1000B loop of the NM1 segment denotes the crossover trading partner. If multiple COBA IDs are
received via the BOI reply trailer, the A/B MAC or DME MAC system shall ensure that a separate 837
transaction should be submitted for each COBA ID received. As the crossover trading partner information
will be unknown to the standard systems, the following fields should be formatted as follows for the NM1
segment on the”100” record:
NM103—Use spaces; and
NM109—Include COBA ID (5-digit COBA ID picked up from the BOI reply trailer 29).
The 2010BA loop denotes the subscriber information. If available, the subscriber name, address, and policy
number should be used to complete the NM1, N3, and N4 segments. If unknown, the segments should be
formatted as follows for the “300” record, with BCRC completing any missing information:
NM1 segment – For NM103, NM104, NM105, and NM107, use spaces;
NM1 segment—For NM109, include beneficiary’s Medicare beneficiary identifier;
N3 segment—Use all spaces; and
N4 segment—Use all spaces.
The 2010BC loop denotes the payer name. Per the HIPAA IG, this loop should define the secondary payer
when sending the claim to the second destination payer. Consequently, since the payer related to the COBA
ID will be unknown to the standard systems, the NM1, N3, and N4 segments should be formatted as follows
for the “300” record, with BCRC completing any missing information:
NM1 segment—For NM103, use spaces;
NM1 segment—For NM109, include COBA ID (5-digit COBA ID picked up from the BOI reply
trailer 29);
N3 segment—Use all spaces; and
N4 segment—Use all spaces.
The 2330B loop of the “575” record denotes other payers for the claim. If multiple COBA IDs are returned
via the BOI reply trailer, payer information for the additional COBA IDs will be unknown. As with the
2010BC loop, the NM1 segment should be formatted as follows, with BCRC completing any missing
information:
NM103—Use spaces; and
NM109—Include COBA ID (5-digit COBA ID picked up from the BOI reply trailer 29).
The 2330B loop shall be repeated to allow for the inclusion of the name (NM103) and associated Trading
Partner ID (NM109) for each existing trading partner.
The 2320 loop denotes other subscriber information. Within the SBR segment, the SBR03 and SBR04
segments are used to define the group/policy number and insured group name, respectively. If the
information is available for these fields, those values should be propagated accordingly. The BCRC will
inspect these values for COBA related eligibility based claims and overlay as appropriate. Spaces should
only be used for COBA-related situations.
SBR01—Treat as normally do.
C. BCRC Processing of COB Flat Files or NCPDP Files
Effective April 5, 2021, the COB&R system supporting the BCRC will transmit modified dataset names to
the VDCs for the COBA Claims Response File (the File whereby the BCRC, through the COB&R system,
conveys an acceptance of the flat file with the value “A” or rejection of the file with the value“R”). The
VDCs shall be prepared to accept the following modified dataset names effective April 5, 2021:
• xxxx.FISP.HBADR.GHI.COB5RESP(+1) [For 837 institutional claims]
• xxxx.MCSP.HBXDR.ADyyCOBC(+1) [For 837 non-DMEPOS professional claims]
• xxxx.VMSP.COBC.A5010.ERROR.RESPONSE(+1) [For 837 DMEPOS professional claims]
• Value is TBD [For NCPDP Part B Drug Claims] (Note: Since the implementation of NCPDP D.0
COB claims as part of COBA, the VDCs have not been set up to receive NCPDP Claim Response
Files.)
Note the following definitions that apply to the above Claim Response File dataset names:
• VDCx= directs the file to the appropriate VDC; VDC1 = CD1.EDC1; VDC3 = CD3.EDC1
• xxxx = High-level qualifier (HLQ) identifier currently used by the MAC
• yy = identifier currently used by and defined for Part B files for Plan Code
When an A/B MAC and DME MAC receives the reject indicator “R” via the Claims Response File, it is to
retransmit the entire file to the BCRC. If the A/B MAC or DME MAC receives an acceptance indicator
“A,” this confirms that its entire COB flat file or NCPDP file transmission was accepted. Once COB flat
files or NCPDP files are accepted and translated into the appropriate outbound format(s), BCRC will cross
the claims to the COBA trading partner. The format of the Claims Response File that will be returned to
each A/B MAC and DME MAC by the BCRC, following its COB ASC X12 837 flat file or NCPDP file
transmission, appears in the table below. (See §70.6.1 for specifications regarding the receipt and processing
of the BCRC Detailed Error Reports.)
Claims Response File Layout (80 bytes)
Field Name Size Displacement Description
1 A/B MAC or DME
MAC Number
5 1-5 A/B MAC or DME MAC
Identification Number
2 Transaction Set
Control Number/
Batch Number
9 6-14 Found within the ST02 data element
from the ST segment of the ASC X12
837 flat file or in field 806-5C from the
batch header of the NCPDP file.
3 Number of claims 9 15-23 Number of Claims contained in the
ASC X12 837 flat file or NCPDP file.
This is a numeric field that will be
right justified and zero-filled.
4 Receipt Date 8 24-31 Receipt Date of ASC X12 837 flat file
or NCPDP file in CCYYMMDD
format
5 Accept/Reject
indicator
1 32 Indicator of either the acceptance or
rejection of the ASC X12 837 flat file
or NCPDP file. Values will either be
an “A” for accepted or “R” for
rejected.
6 Filler 48 33-80 Spaces
Claims response files will be returned to A/B MACs and DME MACs after receipt and initial processing of
a claim file. Thus, for example, if an A/B MAC or DME MAC sends a COB flat file daily via the VDC, the
BCRC will return a claim response file to that entity on a daily basis.
Effective April 5, 2021, VDC-transmitted ASC X12 COB 837 flat files and NCPDP files submitted by the
VDC on behalf of each A/B MAC and DME MAC, as applicable, to the CMS Baltimore Data Center (BDC)
to, in turn, be transmitted to the Coordination of Benefits & Recovery (COB&R) system supporting BCRC
will be assigned the following file dataset names, regardless of whether a COBA trading partner is in test or
production mode:
• P/T#EFT.ON.COBA.Cxxxxx.PARTA.Dyymmdd.Thhmmsst [For Institutional Claims}
• P/T#EFT.ON.COBA.Cxxxxx.PARTB.Dyymmdd.Thhmmsst [For Professional Claims]
• P/T#EFT.ON.COBA.Cxxxxx.NCPDP.Dyymmdd.Thhmmsst [For NCPDP Part B Drug Claims]
Note the following definitions that apply to the dataset names above:
• P/T= “P”—Production; “T”= Test
• Cxxxxx= C + the 5-digit MAC ID; e.g., 12302
• Dyymmdd.Thhmmsst = Current date and Time concatenated to literals D and T. (NOTE: This is
optional for the VDCs to include, and if not present, CMS EFT will concatenate it.)
A/B MACs and DME MACs shall perform the ASC X12 837 flat file and NCPDP file transmission at the
end of the regular batch cycle, when claims come off the payment floor, to ensure crossover claims are not
processed by the trading partner prior to Medicare’s final payment.
Files transmitted by the VDC to the BCRC shall be stored for 51 business days from the date of
transmission.
The file names for the Claims Response File returned to the A/B MAC and DME MAC via the VDC will be
created as part of the NDM set-up process.
Outbound COB files transmitted by BCRC to the COBA trading partners will be maintained for 50 business
days following the date of transmission.
E. The COBA Medigap Claim-Based Process Involving CWF
Refer to §70.6.4 of this chapter for more information regarding this process.
F. COBA Customer Service Issues
1. Customer Service
a. A/ B MACs and DME MACs shall use the BCRC and CMS COBA Problem Inquiry Request
Form to identify and send COBA related problems and issues to the COB contractor for research.
In order to track trading partner requests for research of 837 ASC X12 issues, CMS requires A/B
MACs and DME MACs to submit a COBA Problem Inquiry Request Form to the BCRC or
CMS. This process is being implemented to reduce the number of duplicate issues being
researched and to ensure your requests are processed timely. The standard form enables CMS
and BCRC to track issues through completion and manage the process of addressing post-COBA
production issues. Upon receipt the submitter shall receive a response from the BCRC with the
assigned contact information.
CMS is also requiring A/B MACs and DME MACs to use the COBA Problem Inquiry Request
Form when requesting a BCRC representative to research a COBA issue. The combined BCRC-
CMS COBA Problem Inquiry Request Form appears below.
A/B MAC and DME MAC: COBA PROBLEM INQUIRY REQUEST FORM
Completed by Submitter – control number if applicable Write in this column only
MAC ID# (Enter the A/B MAC or DME MAC
ID # assigned by CMS)
MAC Reference ID (If applicable - BHT03)
Reported By (Enter submitter’s last name, first
name)
Date Submitted (Enter current date –
MM/DD/YR)
Contact # (Enter submitter’s phone #)
E-mail Address (Enter submitter’s e-mail
address)
COBA ID #
Description of Problem (Check applicable category)
HIPAA Error Code
ICN Date (Date file was transmitted to the
BCRC)
HIPAA Error Code(s)
Part A/Part B/NCPDP Claim
Technical Issue (Claims file transmission failures)
File Name
Transmission Date
Summary of Issue- Provide detail of problem and note if back-up information will be faxed, e.g., Sample
Claims to be Faxed on MM/DD/YR. Indicate whether you would like your issue on the next HIPAA
issues log – do not include any PHI information on this form if sent via email. All PHI information
must be submitted via fax to the BCRC to the attention of your BCRC representative at 646-458-6761.
Do not include PHI information on the fax cover sheet. Claim examples of issues to be addressed
must include the beneficiary Medicare beneficiary identifier and the claim ICN/DCN.
BCRC USE ONLY. Date: Ticket #:
V. Identification of Mass Adjustments for COBA Crossover Purposes
All A/B MACs and DME MACs and their shared systems shall develop a method for differentiating “mass
adjustments tied to the Medicare Physician Fee Schedule (MPFS) updates” and “all other mass adjustments”
from all other kinds of adjustments and non-adjustment claims.
NOTE: For appropriate classification, all adjustments that do not represent “mass adjustments-MPFS” or
“mass adjustments-other” shall be regarded as “other adjustments.”) DME MACs and their
shared system shall only be required to identify mass adjustments-other, which represents a
current functionality available within VMS. This is because DME MACs do not use pricing
from the MPFS when processing their claims.
Working Definition of “Mass Adjustment”
For COBA crossover purposes, a “mass adjustment” refers to an action that an A/B MAC or DME MAC
undertakes using special software (e.g., Super-Op Events or Express Adjustments) to pull together claims
with the anticipated purpose of making monetary changes to a high number of those claims. If, however,
A/B MACs and DME MACs do not have special software to perform high volume adjustments (i.e.,
typically adjustments to 100 or more claims), but instead must perform their high volume adjustments
manually, this action also fulfills the definition of a “mass adjustment.”
Inputting a One-Byte Header Value on Claim Transactions to Designate Mass Adjustment and
Associated Processes
Before A/B MACs and DME MACs cable their claims to CWF for verification and validation, they shall
populate a 1-byte “mass adjustment” indicator in the header of their HUBC, HUDC, HUIP, HUOP, HUHH,
or HUHC entry code “5” or action code “3” claim transactions. The CWF maintainer shall create a new 1-byte field within the header of its HUBC, HUDC, HUIP, HUOP, HUHH, or HUHC claims transactions for
this purpose.
A/ B MACs and DME MACs shall determine whether the “M” or “O” indicator applies in relation to a
given claim at the point that they initiate a mass adjustment action on that claim using a manual process or
an automated adjustment process; e.g., Super Op Events or Express Adjustments. Upon making this
determination, the A/B MACs and DME MACs and their shared systems shall populate one (1) of the
following mass adjustment claim indicators, specific to the particular claim situation, within the header of
the A/B MACs or DME MACs’ processed claims that they will cable to CWF for verification and
validation:
“M”—if mass adjustment claim tied to an MPFS update; or
“O”—if mass adjustment claim-other.
If A/B MACs and DME MACs send values other than “M” or “O” within the newly designated field within
the header of their HUBC, HUDC, HUIP, HUOP, HUHH, or HUHC entry code “5” or action code “3”
claims, CWF shall apply an edit to reject the claims back to the MAC. Upon receipt of the CWF rejection
edit, the shared systems shall correct the invalid value and retransmit the claims to CWF for verification and
validation.
Important: Effective January 5, 2026, CWF shall begin accepting the value “N” (defined as Affordable Care
Act (ACA) mass adjustment) in the header of HUIP, HUOP, HUHH, or HUHC claims for situations where
CMS specifically directs that ACA mass adjustments be initiated and processed. Additionally, CWF shall
modify its Part A consistency edit 0045 to accept the new Mass Adjustment Indicator value of “N.” This
value may be generated by the Part A shared system or by a MAC (A, HHH). Only in this scenario will the
Part A shared system map the value “P” (Affordable Care Act mass adjustment) to the 23rd position of the
BHT03 file identifier on outbound 837 crossover claims.
VI. Special ASC X12 835 Remittance Advice and MSN Requirements for Health Care Pre-Payment
Plans (HCPPs) and Health Maintenance Organization (HMO) Cost Plans that Receive Crossover
Claims
Effective January 5, 2009, at CMS’s direction, the BCRC assigned all COBA HCPP and HMO Cost Plan
participants a unique 5-byte COBA ID that falls within the range 89000 through 89999. The CWF system
shall accept the reporting of this COBA ID range.
Upon receipt of a BOI reply trailer (29) that contains only a COBA ID in the range 89000 through 89999, the
A/B MAC and DME MAC shared systems shall suppress all crossover information (including name of the
insurer; generic message; and specific code (for ASC X12 835, code MA-18; for MSN, code 35.1) indicating
that the claim will be crossed over) from the associated ASC X12 835 remittance advice and beneficiary
MSN. (See §70.6.1 of this chapter for A/B MAC or DME MAC requirements relating to the BCRC Detailed
Error Report processes and receipt of claims that contain COBA ID range 89000 through 89999.)
VII. Special Suppression Requirements for Part A Credit Claim Portion of Debit-Credit Claim Pairing
Effective with the April 2009 release, the A/B MAC (Part A) and A/B MAC (Part HHH) shared system shall
suppress sending the credit claim portion of the debit-credit pairing (that transaction which cancels the
original claim) associated with each affiliated A/B MAC’s (A, HHH) adjustment claims to the BCRC. Upon
suppressing the credit claim, the A/B MAC (Part A) and A/B MAC (Part HHH) system shall mark the
claims history of its affiliate MAC to reflect this action.
History
(Rev. 13314; Issued: 07-24-25; Effective: 01-01-26; Implementation: 01-05-26)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
de6ec7e23becf37d0b1783833b639a47b74bd8f1da89aba623539a92d71027a9
The link goes to the issuing authority’s own document — the one we read to produce this record. Where a source publishes whole titles rather than sections, your browser may need a moment to jump to the provision.
Unofficial copy of government-published law, reproduced from official sources with full provenance. Not an official publication; verify against official sources before relying on it in a filing. Records in the 'guidance' corpus, and only that corpus, are sub-regulatory (interpretive guidelines, survey procedures) and are not binding law. Validity bounds follow each jurisdiction's declared temporalBasis.