US · guidance
CMS Pub. 100-04, ch. 28, § 110.3.1
Statistics
The number of complaints received broken down by the type of alleged violation, e.g.,
§1882(d)(2).
The origin of the complaints:
• Complaint was made directly to RO;
• Complaint was referred by other Federal agency; State agency;
• Complaint was referred by consumer group;
• Other;
• The number of interviews (contacts) held to validate the facts of the case;
• The number referred (after screening) to the Regional Office of the Inspector
General for investigation; and
• The number of cases closed-out:
o For mistake or misunderstanding;
o Referral to State for violations of State law;
o Other.
• The number of cases prosecuted and, for each, the name of the agent/company
and disposition of the case; and
• The number of cases currently pending.
History
(Rev. 2906, Issued: 03-14-14, Effective: 04-14-14, Implementation 04-14-14)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
ca988b4065e47eb6d918adb80549a3ca4dd28956561fe51e7b5cfd23fd347aaf
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