US · guidance
CMS Pub. 100-04, ch. 27, § 20.3.3.6
Disposition Code 55 (Personal Characteristic Mismatch)
The Host provides the Satellite with this disposition code and Trailer 08 with error code
5052 when it discovers a mismatch of the Health Insurance Claim Number (HICN) with
the beneficiary’s personal characteristics such as name, sex or date of birth.
If CWF rejects a claim and sends back disposition code 55 with the 08 trailer containing
Error Code 5052 when the beneficiary’s personal characteristics do not match the HICN
in accordance with the CWF matching criterion, contractors shall return the claim to the
provider as unprocessable with the identifying beneficiary information from the
submitted claim as follows:
A/B MACs (A, HHH) shall return to provider (RTP) Part A claims. These A/B MACs
shall not mail an MSN for these claims.
A/B MACs (B) and DME MACs shall return as unprocessable Part B provider
submitted claims. The A/B MACs (B) and DME MACs shall not mail an MSN
for these claims. When returning these claims as unprocessable, the shared
processing system shall use Claim Adjustment Group Code (Group Code) CO –
Contractual Obligation, Claim Adjustment Reason Code (CARC) 16 -
Claim/service lacks information or has submission/billing error(s) which is
needed for adjudication. Do not use this code for claims attachment(s)/other
documentation. At least one Remark Code must be provided (may be comprised
of either the NCPDP Reject Reason Code, or Remittance Advice Remark Code
that is not an ALERT.) Note: Refer to the 835 Healthcare Policy Identification
Segment (loop 2110 Service Payment Information REF), if present with
Remittance Advice Remark Codes (RARCs) MA27 - Missing/incomplete/invalid
entitlement number or name shown on the claim and N382 -
Missing/incomplete/invalid patient identifier.
For assigned and non-assigned Part B claims submitted by the beneficiary on the Form
CMS-1490S or Form CMS-1500, A/B MACs (B) and DME MACs shall manually return
the claim in accordance with Pub.100-04, Chapter 1, Section 80.3.2 A. "Special
Considerations."
History
(Rev. 4047, Issued: 05-11-18, Effective: 08-13-18, Implementation: 08-13-18)
Provenance
- Source
- cms.gov
- Retrieved
- 2026-08-25
- Edition
- iom-2026-08-25
- Content hash
fb35b808560a4eb5918b268316e5703e5e14e12a210a9c45ea5bf34462e71579
The link goes to the issuing authority’s own document — the one we read to produce this record. Where a source publishes whole titles rather than sections, your browser may need a moment to jump to the provision.
Unofficial copy of government-published law, reproduced from official sources with full provenance. Not an official publication; verify against official sources before relying on it in a filing. Records in the 'guidance' corpus, and only that corpus, are sub-regulatory (interpretive guidelines, survey procedures) and are not binding law. Validity bounds follow each jurisdiction's declared temporalBasis.