ID · guidance
Idaho Medicaid Provider Handbook, Home Health and Hospice Services § 1.1
Gainwell Technologies
Gainwell Technologies is Idaho Medicaid’s fiscal agent that handles all claims processing and
customer service issues for participants not receiving services through a managed care plan.
Gainwell Technologies Contact Information
Gainwell Technologies Provider Services
P.O. Box 70082
Boise, ID 83707
Phone: 1 (866) 686-4272
Fax: 1 (877) 661-0974
IDProviderServices@gainwelltechnologies.com
The Medicaid Automated Call Service (MACS) is available 24 hours a day, seven days a
week. Provider service representatives are available Monday through Friday, 7:00 A.M.-
7:00 P.M. MT.
Provider Enrollment
P.O. Box 70082
Boise, ID 83707
Phone: 1 (866) 686-4272
Fax: 1 (877) 517-2041
IDProviderEnrollment@gainwelltechnologies.com
Technical Services
Phone: 1 (866) 686-4272
Fax: 1 (877) 517-2040
IDEDISupport@gainwelltechnologies.com
Provenance
- Source
- www.idmedicaid.com
- Retrieved
- 2026-10-02
- Edition
- handbook-hhh-2026-03-11
- Content hash
8933b0c5b7ecb1759be52162603ec11a75b54b5f1063411f9d0fc34dde902985
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