Haw. JEFS Account Guide: Guide-to-Accessing-Document-Drop-Off-from-JEFS-202004

How-To Guide

Guide for Using Document Drop-off from the Judiciary Website

04/24/20

This guide is intended for members of the public who may need to drop off a document with the Court

electronically. You will need a JEFS account and a document in PDF format to use this feature. This

feature will be available only to users registered in JEFS as Attorney, Firm Staff, Pro Se and Document

Subscriber.

NOTE:

Court Document Drop-off is a new feature developed for the public to send documents to the courts in an

effort to combat COVID-19 by submitting PDFs electronically without a personal interaction. This is only a

digital drop off and not an official filing for court records. Document Drop-off does NOT replace Judiciary

Electronic Filing (JEFS) and JEFS account holders such as attorneys, firm staff, and self-represented

litigants are still required to follow Hawai`i Electronic Filing and Service Rules for electronic filing in traffic,

criminal and civil (District and Circuit Court only) cases. Not all combinations of court and location will be

available for all users; for example, attorneys will have Family Court options for all islands except

O`ahu. The documents submitted through Document Drop-off are NOT available online unless the

document is updated to cases by the Court (available through eCourt Kokua or Ho`ohiki). It is the

submitter's responsibility to provide accurate contact information to court staff for any possible follow up.

The Court is not responsible for any delays or non-delivery of your documents due to technical difficulties,

user error or any other cause.

• Do not use document drop-off if you need to file a document in JEFS

• Do not use document drop-off if your document is supposed to be emailed per Supreme Court Order

• Do not use document drop-off if your document is for a juvenile matter (non-traffic matters for

children held at Family Court)

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How-To Guide

I. Navigate to the Judiciary website.

A. In a browser, go to https://www.courts.state.hi.us

B. Click the Efiling link in the left column of the screen

C. Click on Judiciary Electronic Filing and Service System (JEFS) Login Page link.

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How-To Guide

D. Type your JEFS WEBU ID and password and then click Login.

Note: If you do not have an ID, see instructions on the Judiciary website to register for a free

JEFS account using the Register for Access link.

JEFS WEBU ID

JEFS password

E. Click Court Document Drop-off.

II. Enter details about the PDF that you want to electronically drop off with the Court.

Note: Some information will be entered by selecting a value from a dropdown list and some

information can be typed into blank fields, such as Document Name.

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How-To Guide

A. Document Information

NOTE: Asterisk (*) denotes a required field

1. Provide information on where your document needs to go by clicking the dropdown lists to:

a. Pick the Court, such as Family Court, Circuit Court, or District Court.

b. Pick which Judicial Circuit (County) you belong to based on which island you live on.

c. Pick the Courthouse that you need, such as Hilo, Kona, or Waimea for Hawai`i Island

d. Pick which type of Document you are dropping off by selecting if this is for a:

i. Criminal matter (person was arrested)

ii. Civil matter (landlord-tenant, contracts, personal injury)

iii. Traffic matter (parking tickets, traffic tickets, jay-walking)

2. In the free form text field enter the Case ID (up to 15 characters) for your document.

a. Not all documents will have a Case ID, so this field can be left blank. If you have a

Case ID, this will make it easier for Court staff to handle your document.

b. Examples: 1CC161000123, 1RC161000123, 1PC151005678

3. In the free form text field enter the name of your document (up to 400 characters).

a. This can be a description of the document if you are not sure what it should be

named.

b. Example: This is the paperwork for Judge Smith for my divorce.

B. Upload the PDF

1. The Document MUST be in a PDF format and must be 10 megabytes or less. Save your

PDF document on your device such as your computer.

2. Click on Choose File then locate the PDF on your device. Depending on your web browser

the button may also display as Browse.

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How-To Guide

3. Select the PDF from the pop-up window and click Open.

Example: test.sample.pdf

4. Click on Upload File.

5. The PDF will be displayed in the Document field. If this is the wrong PDF, click on the Red

Minus button and try again.

C. Contact Information

The court staff may need to contact you with questions about the document you dropped off.

1. Enter the name, phone number and email address of the person who can answer questions

about the document.

2. Click Submit.

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How-To Guide

3. Confirmation of the Document Drop-off will be displayed which includes the information you

provided.

4. Click the Printable View link to generate a PDF copy of the confirmation.

a. You may want to keep this PDF with the drop off details for your use.

5. Your Document has been dropped off

6. Click Close to return to the home page where you can drop off another document or Log Out.

NOTE: Do NOT click the Back button on your browser.

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